Frequently asked questions on Freeze & Unfreeze Account

How do I unfreeze my Pluang account?

How do I freeze my Pluang account?

Why Does Face Match Keep Failing When I Try to Unfreeze My Account?

What Should I Do If the Verification Service Is Unavailable When I Try to Unfreeze?

What Is Account Freeze on Pluang?

What Happens to My Account When I Freeze It?

Are My Assets and Balance Safe While My Account Is Frozen?

What Happens to My Open and Pending Orders When I Freeze My Account?

What Do I Need to Unfreeze My Account?

Why Can't I Withdraw Funds or Send Crypto for 24 Hours After Unfreezing?

Is There a Fee to Freeze or Unfreeze My Pluang Account?

Can I Freeze or Unfreeze My Account from the Pluang Website?

What's the Difference Between Freezing My Account and Deactivating It?

Can Pluang Care Freeze or Unfreeze My Account for Me?

Will Pluang Notify Me When My Account Is Frozen and Unfrozen?

Can Someone Else Freeze My Pluang Account?