Frequently asked questions on Account Transaction Security

Why Can't I Withdraw Funds When My Balance Is Enough?

My 24-Hour Hold Has Passed but Cashout Is Still Blocked

What Is the 24-Hour Security Hold on Pluang?

Which Activities Trigger the 24-Hour Security Hold on Pluang?

What Can I Still Do During the 24-Hour Security Hold?

Can Pluang Care Shorten or Lift the 24-Hour Security Hold?

When Does My 24-Hour Security Hold End?

Are My Funds and Assets Safe During the 24-Hour Security Hold?

Why Was My Cashout Flagged as Suspicious?