Why is my USDT Earn reward lower than I expected?

Question

Accepted Answer

Rewards are worked out daily, only on your Earn Balance and any redeem still Requested, at your rate for that day: 1.08% a year for Regular users and 2.18% for Pluang Plus. Days in the 13-day deposit period earn nothing, and each daily reward is rounded down at 6 decimals. The table below covers the common reasons.

Symptom / ConditionPossible CauseSolution

Your first payout is smallUSDT in Deposit in Progress earns nothing for its 13-day deposit period, and the first reward is recorded the day after it becomes activeCount only the days your USDT was in your Earn Balance. The deposit's Est. Completion shows when earning started.
You expected the Pluang Plus rateRegular users earn 1.08% a year and Pluang Plus members 2.18%. The rate is read each day for your tier that day, and past days are not recalculated.Check Est. APR on your USDT Earn page. If you became Pluang Plus mid-month, the higher rate applies from the next day.
You redeemed part of your balanceA redeemed amount stops earning once it becomes In Progress at the 09:00 WIB batchCount the redeemed amount only up to the day it was processed.
Your own calculation is slightly higherEach daily reward is Base × APR ÷ 365, rounded down at 6 decimals before the days are added upWork it out day by day. Small differences from rounding are expected.
The rate changed during the periodThe rate can change, and each day uses the rate in force that dayCheck Est. APR on the USDT Earn page for your current rate.
The payout covers fewer days than you expectedEach payout covers rewards recorded since the previous payout, up to the morning of the 5th, not a calendar monthCompare the Reward Period on the USDT Earn Reward transaction with your own dates.

If the issue persists:Contact Pluang Care via live chat in the Pluang app, email tanya@pluang.com, or call (021) 8063 0065 (Monday to Friday, 09:00–18:00 WIB). Include the USDT Earn Reward transaction you are asking about and your own calculation.
Related questions
Q: How do I work out my daily reward?Multiply your Earn Balance plus any redeem still Requested by your APR, divide by 365, and round down to 6 decimals. For 1,000 USDT at 1.08%, that is 0.029589 USDT a day.
Q: How much does Pluang Plus earn on 1,000 USDT?At 2.18% a year, 1,000 USDT earns 0.059726 USDT a day, rounded down at 6 decimals. Regular users earn 0.029589 USDT a day on the same amount.
Q: Can the rate change?Yes. Each day uses the rate in force that day, and a change is not applied backwards to days already recorded. Your current rate is shown as Est. APR.
Q: Are rewards compounded?No. Rewards are paid into your USDT Wallet and don't earn on their own. Deposit them to USDT Earn if you want them to earn too.
Last updated: 27 October 2026

Symptom / Condition	Possible Cause	Solution
Your first payout is small	USDT in Deposit in Progress earns nothing for its 13-day deposit period, and the first reward is recorded the day after it becomes active	Count only the days your USDT was in your Earn Balance. The deposit's Est. Completion shows when earning started.
You expected the Pluang Plus rate	Regular users earn 1.08% a year and Pluang Plus members 2.18%. The rate is read each day for your tier that day, and past days are not recalculated.	Check Est. APR on your USDT Earn page. If you became Pluang Plus mid-month, the higher rate applies from the next day.
You redeemed part of your balance	A redeemed amount stops earning once it becomes In Progress at the 09:00 WIB batch	Count the redeemed amount only up to the day it was processed.
Your own calculation is slightly higher	Each daily reward is Base × APR ÷ 365, rounded down at 6 decimals before the days are added up	Work it out day by day. Small differences from rounding are expected.
The rate changed during the period	The rate can change, and each day uses the rate in force that day	Check Est. APR on the USDT Earn page for your current rate.
The payout covers fewer days than you expected	Each payout covers rewards recorded since the previous payout, up to the morning of the 5th, not a calendar month	Compare the Reward Period on the USDT Earn Reward transaction with your own dates.