FeesSafety
Pluang+
FAQ article

Is Pluang Gold Safe, and Where Is My Gold Stored?

Pluang Gold is physical gold stored for you in a depository owned by PT Brinks Solutions Indonesia (Brink's), which also fully insures it, though its Rupiah value still moves with the gold price. Digital gold on Pluang is facilitated by PT Pluang Emas Sejahtera, a Digital Physical Gold Trader licensed and supervised by Indonesia's Commodity Futures Trading Regulatory Agency (Bappebti). Brink's is appointed by Indonesia Clearing House (ICH) and PT ICDX Logistik Berikat (ILB) as an authorised and licensed gold depository in Indonesia, and every transaction is recorded at Bursa Komoditi dan Derivatif Indonesia (ICDX) and cleared by ICH. Your gold is allocated to you and kept separate from Pluang's own company assets.


Who does what in Pluang's gold custody chain

PartyRole
PT Pluang Emas SejahteraFacilitates the digital gold product, licensed and supervised by Bappebti
PT Brinks Solutions Indonesia (Brink's)Owns the depository, stores all the gold and insures it
Indonesia Clearing House (ICH)Appoints the depository with ILB, and clears gold transactions
PT ICDX Logistik Berikat (ILB)Appoints the depository together with ICH
Bursa Komoditi dan Derivatif Indonesia (ICDX)The commodity exchange where every gold transaction is recorded
BappebtiThe Indonesian regulator supervising digital physical gold trading

Storage insurance and delivery insurance are different. The insurance on gold in storage costs you nothing; the 3% insurance you see when you withdraw physical gold covers only the delivery of your bars, and it is deducted from your gold balance together with the printing and shipping fees.


Custody does not fix the value of your gold: gold prices can go up or down, so the Rupiah value of your balance changes while your grams stay the same, and past performance does not guarantee future results.


Learn more: where Pluang keeps user funds and assets and Pluang's licences and custody partners.


Related questions:

Q: Is there a storage fee for keeping gold on Pluang?
Only for dormant accounts. A storage fee of 0.01 gram a month is charged on the 1st to users who have had no qualifying activity for 6 months and still hold gold, and Pluang Plus members are exempt. Qualifying activities include buying or selling gold, paying a gold instalment or a successful top up.

Q: What happens to my gold if Pluang stops operating?
Your gold is physical gold held in a depository owned and insured by Brink's, which ICH and ILB appointed as an authorised and licensed gold depository. Every transaction is also recorded at ICDX and cleared by ICH, so the record of how many grams you own does not depend on Pluang's systems alone.

Q: Is my gold actually physical, or just a price I am tracking?
It is physical. Every gram in your Pluang balance corresponds to real gold held in the depository for you, which is what separates it from a gold-price derivative. You can turn your balance into Antam-certified gold bars from 1 gram, paying printing, shipping and insurance fees.

Q: Is my gold insured while it is stored?
Yes. All gold in the depository is fully insured and stored by Brink's at no cost to you. This is separate from the 3% insurance charged when you withdraw physical gold, which covers only the delivery of your bars.

Last updated: 6 November 2026