Why Can't I Amend My Crypto Futures Order?

Question

Accepted Answer

Only a pending Limit order that hasn't started to fill can be amended. Market orders fill immediately, and an order that is partly or fully filled can't be changed. For a partly filled order, cancel the remaining part and place a new one. An order you've just sent may need a moment before it can be amended.

Symptom / ConditionPossible CauseSolution

You can't amend your Market order.Market orders fill immediately at the best available price, so they never sit pending.Nothing is left to amend. Manage the resulting position instead, for example by adding TP/SL or closing it. Use a Limit order if you want to be able to adjust it before it fills.
Your Limit order has partly filled and can't be amended.Once any part of an order fills, the order can no longer be amended.Cancel the remaining part, then place a new order with the price or quantity you want. The part that already filled stays as it is.
You just placed the order and can't amend it yet.The exchange hasn't confirmed the order yet. An order that has just been sent may briefly not be amendable.Wait a moment, refresh, and try again.
The order is no longer in your pending orders.It has filled or been cancelled. A filled order can't be amended.Check the order in Transaction History. If it filled, manage the position with TP/SL or close it.
You can't amend your Limit Close order.Amending close orders, whether Market Close or Limit Close, isn't supported.Cancel the pending Limit Close and place a new one with the price or quantity you want. See CFT-FEAT-HT-007.

If the issue persists:
If a pending Limit order that hasn't filled still can't be amended, contact Pluang Care via live chat in the app or email tanya@pluang.com with the contract name and the order details.

Related questions:
Q: What happens when I amend a Limit order?The amend is processed as a cancel plus a new order with your updated price or quantity. If part of the original order fills before the cancel reaches the exchange, that fill stands and can't be reversed.
Q: Can I amend my TP/SL orders?Yes. Open the TP or SL order from Transaction History and choose Amend. The existing order is cancelled and recreated with your new values. See CFT-FEAT-HT-004.
Q: Does amending an order cost anything?Amending itself carries no charge. Fees apply only when the order fills, and if your new price fills immediately, it is charged as a taker order rather than a maker order.
Q: Can I change the quantity as well as the price?Yes. You can change the price or the quantity of a pending Limit order that hasn't started to fill. Either change is processed as a new order.

Why Can't I Amend My Crypto Futures Order?

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Symptom / Condition	Possible Cause	Solution
You can't amend your Market order.	Market orders fill immediately at the best available price, so they never sit pending.	Nothing is left to amend. Manage the resulting position instead, for example by adding TP/SL or closing it. Use a Limit order if you want to be able to adjust it before it fills.
Your Limit order has partly filled and can't be amended.	Once any part of an order fills, the order can no longer be amended.	Cancel the remaining part, then place a new order with the price or quantity you want. The part that already filled stays as it is.
You just placed the order and can't amend it yet.	The exchange hasn't confirmed the order yet. An order that has just been sent may briefly not be amendable.	Wait a moment, refresh, and try again.
The order is no longer in your pending orders.	It has filled or been cancelled. A filled order can't be amended.	Check the order in Transaction History. If it filled, manage the position with TP/SL or close it.
You can't amend your Limit Close order.	Amending close orders, whether Market Close or Limit Close, isn't supported.	Cancel the pending Limit Close and place a new one with the price or quantity you want. See CFT-FEAT-HT-007.