Why Hasn't My Limit TP/SL Order Executed Yet on Crypto Futures?
Your Limit TP/SL order stays open with no expiry (GTC — Good-Till-Cancelled) until the market actually trades at your limit price or better — if the trigger price was reached but the price moved past your limit too quickly, the order remains open and unfilled instead of executing at a worse price.
| Symptom / Condition | Possible Cause | Solution |
|---|---|---|
| Order shows "Pending" in Transaction History after trigger was reached | Trigger price was hit, but the market didn't trade at your Limit Price or better | Wait — the order stays open (GTC) and can still fill if price returns to your limit level, or cancel and replace with a tighter or Market-execution order |
| Order never shows as triggered at all | Your Trigger Price hasn't been reached yet | The order only activates once triggered. A Stop Loss follows the mark price, not the last price on the chart, so it can stay untriggered even when the chart has touched your Trigger Price |
| Order was canceled without filling | Its OCO partner executed first, or the position was closed/liquidated | This is expected behavior — OCO pairs and position closes automatically cancel any remaining TP/SL orders. See CFT-FEAT-G-003 |
| Order disappeared entirely | Position was fully closed manually, or liquidated | All TP/SL orders on a position are canceled once that position is fully closed |
If the issue persists:
Contact Pluang Care via live chat in the app or email tanya@pluang.com with your order ID and the approximate trigger time so the team can check the order's exchange-side status.
Related questions:
Q: Is a Limit TP/SL order guaranteed to fill once triggered?
No — unlike the default Market execution, a Limit order only fills at your limit price or better and may remain open if the market moves past it quickly.
Q: Can I cancel a pending Limit TP/SL and switch it to Market execution?
Yes — amend the order and turn off the Limit Order toggle to switch it back to Market execution. See CFT-FEAT-HT-004.
Q: Does a pending Limit TP/SL block me from placing other orders?
No — no margin is reserved for TP/SL orders, so a pending one doesn't restrict your ability to place other orders.