What is Enhanced Due Diligence (EDD) on Pluang?
Enhanced Due Diligence (EDD) on Pluang is an advanced verification process based on Know Your Customer (KYC) principles, required under Bappebti Regulation No. 2 of 2016. EDD is triggered situationally — when Pluang's system detects that additional identity checks are required for your account. Until EDD is completed, you cannot withdraw funds or sell Mutual Fund assets.
Key facts about EDD on Pluang:
- Regulatory basis: Perka Bappebti No. 2 Tahun 2016 — KYC principles for customer due diligence
- Who needs it: EDD is not required for all users — you will receive a notification from Pluang if your account requires it
- What it blocks: Fund withdrawals and Mutual Fund asset sales are blocked until EDD is completed
- Prerequisite: Basic Verification must be completed before EDD can be processed
- How to start: Tap "Verify Now" (Verifikasi Sekarang) in the EDD notification
- Processing time: 1–3 business days after the form is submitted
Related questions:
Q: How will I know if I need to complete EDD on Pluang?
You'll receive a notification from Pluang prompting you to complete EDD. Tap "Verify Now" in the notification to begin. Do not ignore it — your withdrawals and Mutual Fund sales will remain blocked until it's done.
Q: What can't I do on Pluang until EDD is complete?
You cannot withdraw funds or sell Mutual Fund assets until EDD is finished. Other functions may remain available depending on your account status.
Q: How long does EDD take on Pluang?
EDD processing takes an estimated 1–3 business days after you submit the form. You'll receive a notification once it's approved.
Q: Is EDD the same as Basic Verification on Pluang?
No. Basic Verification is required for all new users. EDD is an additional, situational check — triggered by Pluang's compliance system — and not required by every user.