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Pluang+
Troubleshooting guide

Why can't I find Tokenized Stocks in the app?

If you can't find Tokenized Stocks in the Pluang app, look in the US Stocks section of Explore, or search for the tokenized ticker directly, such as ANTx: tokenized stocks use their own ticker ending in “x”. If you still can't find them, your app may need updating, or the feature may not be available to your account yet.

Symptom / ConditionPossible CauseSolution
Searching the company's share ticker shows no tokenized stockTokenized stocks use their own ticker ending in “x”Search for the tokenized ticker, such as ANTx, or the company name, and pick the result named Tokenized Stock.
Tokenized stocks don't appear at allYour Pluang app is out of dateUpdate the app from the App Store or Google Play, then search again.
They still don't appear after updatingTokenized Stocks may not be available to every account yetCheck again later. Pluang announces availability in the app.
A company you expected isn't available as a tokenized stockOnly some companies are offered as tokenized stocksCheck the tokenized stocks listed in the app. Pluang may add more over time.
A tokenized stock you held no longer appears in searchTrading in it may have been paused or endedCheck your portfolio and notifications for an announcement about that tokenized stock.

If the issue persists:
Contact Pluang Care via live chat in the Pluang app, email tanya@pluang.com, or call (021) 8063 0065 (Monday to Friday, 09:00–18:00 WIB). Include your app version and a screenshot of your search.

Related questions

Q: Why doesn't searching for Anthropic's share ticker work?
Anthropic is offered on Pluang as the tokenized stock ANTx, not as a US stock. Search for ANTx or Anthropic to find it.

Q: Do I need a verified account?
Yes. You need a verified Pluang account to trade any asset, so complete your verification before trading tokenized stocks.

Q: Will more tokenized stocks be added?
Pluang may add more tokenized stocks over time and announces new ones in the app when they become available.

Last updated: 6 November 2026