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FAQ article

Do I Get a Pluang Referral Reward if My Friend Already Has an Account?

No. You do not get a Pluang referral reward if your friend already has a Pluang account, because the program rewards only new users. The terms say an existing user who activates a referral link does not receive a reward, and they define existing users broadly. Anyone whose phone number was already registered on Pluang, DANA eMas, Tokopedia Emas or GoInvestasi counts as existing. So does anyone who has previously completed verification or made a transaction on Pluang, as well as other criteria Pluang sets from time to time. The check covers the phone number, so an old account that has not been used for years still counts. Registering again with the same number does not help either. Neither you nor that friend receives a reward from the referral. Invite people who have never used Pluang or those partner services with their number.


Your friend is an existing user if any of these is true:

  • Their phone number was previously registered on Pluang
  • Their phone number was previously registered on DANA eMas, Tokopedia Emas or GoInvestasi
  • They have previously completed verification on Pluang
  • They have previously made a transaction on Pluang
  • They meet another existing-user criterion set by Pluang

The terms treat a number registered on one of those partner services the same way as a number registered on Pluang itself. If your friend is not sure whether their number was ever registered, they can ask Pluang Care before signing up.


Related questions:

Q: Can my friend register a new Pluang account with a different phone number to use my code?
No, not if they already have a Pluang account. The terms treat anyone whose number is registered on Pluang, or who has verified or transacted there, as an existing user, and let Pluang cancel rewards where it finds fraud or transactions that break the terms. A second account opened only to collect a referral reward falls under that. A friend who has never used Pluang with any number can join through your code.

Q: My friend used Tokopedia Emas years ago. Can they still be referred to Pluang?
No, if they used the same phone number. The terms list anyone whose number was previously registered on Tokopedia Emas as an existing user, along with DANA eMas, GoInvestasi and Pluang itself, however long ago that was. They can still open and use a Pluang account, but a referral from you will not earn either of you a reward. Invite them to other Pluang promotions instead, which have their own terms.

Q: Does an existing Pluang user get anything for using my referral link?
No. The terms state directly that an existing user who activates a referral link does not receive a reward, and because the friend must be new, the referral does not earn the referrer a reward either. The referral reward exists to bring new investors to Pluang. An existing user may still be able to join other Pluang promotions, which carry their own terms, so check the promo page in the app for what is currently running.