How Do I Claim My Pluang Referral Reward?

You claim your Pluang referral reward in the app after day 45: open Account at the top right of the Home screen, tap the referral banner (Ajak Teman Bawa Cuan), choose a friend who has met every requirement, and tap Claim. Rewards are not paid automatically, so check the referral page after day 45 and tap Claim; the terms do not say how long a claimable reward stays available. A friend becomes claimable only once they have entered your code at registration, completed Basic Verification, made a single investment of at least Rp1,000,000 in gold, crypto assets, US stocks, or ETFs (US- or IDX-listed), and kept it, or kept a portfolio of at least Rp1,000,000, for 45 days from the purchase date. The claimed reward, a cash reward of between Rp5,000 and Rp1,000,000, goes to your Saldo IDR (IDR Cash), where it can be used only for further investment transactions on Pluang. Your friend claims their own reward the same way.

To claim a referral reward:

• Open the Pluang app and tap Account at the top right of the Home screen
• Tap the referral banner, Ajak Teman Bawa Cuan (banner titles can change between campaigns)
• Choose a friend from the list who has met every requirement
• Tap Claim
• The reward is added to your Saldo IDR (IDR Cash)

If there is nothing to claim yet:

• Fewer than 45 days have passed since your friend's qualifying purchase
• Your friend's investment was under Rp1,000,000 or split across several purchases
• Your friend sold it within the 45 days and their portfolio fell below Rp1,000,000
• Your friend is not a new user, or did not enter your code at registration
• The 365-day deadline has passed, or you have already been rewarded for 50 referrals

Related questions:

Q: Do I have to claim each Pluang referral reward separately?
Yes. The referral page lists the friends you have invited, and you choose each one who has met every requirement and tap Claim for that friend. Nothing is swept into your balance automatically. If several friends qualify around the same time, repeat the claim for each of them. The terms do not say how long a claimable reward stays available, so it is worth checking soon after each friend's day 45 has passed.

Q: Can I withdraw my Pluang referral reward to my bank account?
The terms say a claimed referral reward goes to your Saldo IDR and can be used only for further investment transactions on the Pluang app. It is meant to be invested on Pluang, not taken out as cash. What you buy with it is up to you, subject to how each product is funded; the payment screen shows which balances you can use for that purchase.

Q: Who do I contact if I cannot claim my Pluang referral reward?
Contact Pluang Care if your friend has met every requirement, more than 45 days have passed since their qualifying purchase, and the Claim button still does not appear. Pluang Care is available through in-app live chat, by email at tanya@pluang.com, or by phone on (021) 8063 0065 (Monday to Friday, 09:00–18:00 WIB). Have your friend's name, their registration date, and the date and amount of the qualifying investment ready.