How Do I Check My Pluang Referral Status?

You check your Pluang referral status on the referral page in the app: open Account at the top right of the Home screen and tap the referral banner (Ajak Teman Bawa Cuan). The page shows your Friends List, and a friend's reward can be claimed there once they have met every requirement and day 45 has passed. If a friend's reward is not claimable yet, check each step with them: your code entered on the registration page, Basic Verification completed, a single investment of at least Rp1,000,000 in gold, crypto assets, US stocks, or ETFs, and that investment, or a portfolio of at least Rp1,000,000, kept for 45 days from the purchase date. The terms describe a code entered only at registration, so a friend who skipped it there is not your referral. Rewards become claimable only after day 45, and each one is claimed by tapping Claim.

Reading a friend's status:

• Not claimable yet — check the code was entered at registration, Basic Verification, the Rp1,000,000 single investment and the 45-day hold
• Claimable — every requirement met and day 45 has passed; tap Claim
• Never becomes claimable — the 365-day deadline passed, the friend was not a new user, or you have reached 50 rewarded referrals

Work out the date yourself. Ask your friend the date of their qualifying purchase and count 45 days forward; the reward becomes claimable after that day, not on it. Then check that the purchase and the 45 days both fall within 365 days of the day they entered your code.

Related questions:

Q: Why can't I claim my Pluang referral reward for a friend yet?
Because signing up with your code is only the first step. To become claimable they must also complete Basic Verification, make a single investment of at least Rp1,000,000 in gold, crypto assets, US stocks, or ETFs (US- or IDX-listed), and keep it, or keep a portfolio of at least Rp1,000,000, for 45 days. Check the date of their qualifying purchase first: the reward becomes claimable only after day 45.

Q: Can I see how much my Pluang referral reward will be before claiming?
The terms describe the reward only as a cash reward of between Rp5,000 and Rp1,000,000 for each successful referral, and do not promise a fixed amount in advance. Treat any single reward as falling somewhere within that range. After you claim, the reward appears in your Saldo IDR, which is where you can see the amount credited for that referral.

Q: What should I do if a friend who used my code is missing from my Pluang referral list?
First confirm with your friend that they entered your code on the registration page; the terms only describe a code entered at that point. Also check that they are new to Pluang, since existing users do not qualify. If both are true and they still do not appear, contact Pluang Care. Pluang Care is available through in-app live chat, by email at tanya@pluang.com, or by phone on (021) 8063 0065 (Monday to Friday, 09:00–18:00 WIB).