How long does it take for my Indonesian Asset Verification to be approved?

Indonesian Asset Verification on Pluang takes 1–2 business days to be approved once you've submitted all required documents — this processing window applies equally to WNI and WNA applicants and covers the full review of your personal data, Investor Profile, and supporting documents. You must have already completed Basic Verification (Tier 1) before this Tier 2 step begins, and the 1–2 business day clock only starts once every required item has been submitted. Pluang notifies you in-app the moment the review finishes, whether approved or rejected. If any document fails the check, you'll be asked to resubmit, and the review restarts from that point.

• Processing window: 1–2 business days after document submission — the same timeline applies to WNI and WNA
• Prerequisite: Basic Verification (Tier 1) must be fully complete before you can start this step
• Notification: you'll get an in-app notification once the review is complete, whether approved or rejected
• Common cause of delay: incomplete or mismatched documents — this restarts the 1–2 day clock upon resubmission
• What gets unlocked on approval: Mutual Funds for all approved users; Indonesian Stocks (with an RDN opened automatically) for WNI only

Related questions:

Q: What happens once my Indonesian Asset Verification is approved?
On approval, Mutual Fund access is unlocked immediately for both WNI and WNA. If you're a WNI who applied with Indonesian Stocks in mind, your RDN is opened automatically at Bank Jago or BCA the moment your verification clears — no separate account-opening step or extra waiting period is needed.

Q: Can the 1–2 business day timeline end up being longer?
Yes, in practice. The window assumes your documents pass review on the first attempt. If any item is rejected, you'll need to resubmit, and the review clock restarts from the new submission date.

Q: Do I need to do anything while my verification is being reviewed?
No action is needed — just wait for the in-app notification. You can continue using any products you already have access to normally during this time.

Q: Is the processing time different for Mutual Funds versus Indonesian Stocks?
No. It's a single review process that takes 1–2 business days regardless of which access you're pursuing — only what gets unlocked at the end differs.