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FAQ article

What is required to perform Indonesian Asset Verification?

To perform Indonesian Asset Verification on Pluang, you need to prepare five things: your personal data matching your ID exactly, a completed Investor Profile based on your risk tolerance and expected return, an active bank account in your own name for Mutual Fund proceeds and RDN withdrawals, your latest Family Card (Kartu Keluarga) if your occupation is Homemaker, Student, or University Student, and a signature that matches the one on your e-KTP. If you're a WNI applying for Indonesian Stocks access specifically, you additionally need an active BCA or Bank Jago account in your own name. Basic Verification must already be complete before you start this Tier 2 step, and the whole review typically takes 1–2 business days.


ItemNotes
Personal dataMust match your ID card exactly
Investor ProfileBased on your risk tolerance and expected return; completed in-app
Active bank account in your own nameFor Mutual Fund proceeds and RDN withdrawals
Family Card (Kartu Keluarga) — latest versionRequired only if your occupation is Homemaker, Student, or University Student
SignatureMust match the signature on your e-KTP
BCA or Bank Jago account (WNI only)Required to open your RDN — needed for Indonesian Stocks trading only

Related questions:

Q: Which banks are currently supported for opening an RDN?
Only BCA and Bank Jago are Pluang's RDN bank partners right now. No other bank can currently be used to open an RDN.

Q: What is an Investor Profile and how do I complete it?
A short in-app questionnaire assessing your risk tolerance and expected investment return, completed directly within the Pluang app.

Q: Do WNA need to prepare the exact same documents as WNI?
Not quite. A WNA uses a valid passport instead of an e-KTP/NPWP and doesn't need a BCA/Bank Jago account, since Indonesian Stocks trading isn't available to WNA.

Q: What happens if my Family Card is outdated?
Your verification will be rejected. You'll need to obtain an updated copy from your local civil registry office (Dukcapil) and resubmit.