Why Do Event Times or Figures Differ From Other Websites?

Question

Accepted Answer

The most common reason is the time zone: Event Calendar shows every time in WIB, while many other sites use US Eastern Time or UTC. For example, an 8:30 a.m. New York release shows as 19:30 or 20:30 WIB, depending on US daylight saving time. Forecasts can also differ between data providers, and dividend dates can look different because sites list different dates, such as the cum date or the ex-date. To be eligible for a dividend, you need to hold the shares through the last trading day before the ex-date. If a figure still looks wrong, report it to Pluang Care with a screenshot and your source.

Symptom / ConditionPossible CauseSolution
  Event times differ by several hoursEvent Calendar shows all times in WIB, while other sites may use US Eastern Time (New York) or UTCConvert the time. An 8:30 a.m. New York release shows as 19:30 WIB while US daylight saving time is in effect, and 20:30 WIB the rest of the year. WIB is UTC plus 7 hours.
  A US event falls on a different dateA US afternoon or evening release can land on the next day in WIBCheck the time as well as the date. For example, a US company reporting after the market closes in New York usually appears early the next morning in WIB.
  The Forecast differs from another siteForecasts are estimates, and different data providers publish different onesNothing is wrong. Small differences in forecasts between sites are normal. The Actual comes from the official release.
  The Actual or Previous figure differsThe figure was revised after its first releaseSome sources show the first published figure and others the revised one, so check which version each source shows.
  A dividend date differsSites list different dividend dates, such as the cum date or the ex-dateOpen the event to see its full timeline. To be eligible, hold the shares through the last trading day before the ex-date. For US cash dividends, the event shows the record, ex and payment dates; for Indonesian dividends, it shows the cum, ex, record and distribution dates.
  A date or figure still looks wrong after these checksThere may be a data errorReport it to Pluang Care with a screenshot and your source. Pluang's team corrects wrong data, and the issuer's or exchange's announcement is the source of truth for dates.

If the issue persists:Contact Pluang Care via live chat in the Pluang app, email tanya@pluang.com, or call (021) 8063 0065 (Monday to Friday, 09:00–18:00 WIB). Include the event name, the time or figure shown in Event Calendar, the source you're comparing it with, your phone model and app version, and a screenshot of what you see.

Related questions:
Q: What time zone does Event Calendar use?WIB, for every event, including US events. Event Calendar is in the Pluang app: open Explore, choose Discover, then the Calendar tab.
Q: Where does Event Calendar's data come from?From third-party market-data providers and exchange or issuer data. Dates can change when the issuer or exchange announces a change, and the event then updates in place. Event Calendar is free and informational only; it isn't investment advice.
Q: What's the difference between the cum date and the ex-date?The cum date is the last day the shares still carry the entitlement to a dividend: hold them through the end of the cum date to be eligible. From the ex-date, the shares trade without that entitlement, so buying them no longer entitles you to that dividend. For US cash dividends, that means holding the shares through the last trading day before the ex-date.
Q: Why are event names in English when my app is in Indonesian?Event names and descriptions, such as US CPI or FOMC, are shown in English in both app languages. Labels and buttons follow your app language.

Symptom / Condition	Possible Cause	Solution
Event times differ by several hours	Event Calendar shows all times in WIB, while other sites may use US Eastern Time (New York) or UTC	Convert the time. An 8:30 a.m. New York release shows as 19:30 WIB while US daylight saving time is in effect, and 20:30 WIB the rest of the year. WIB is UTC plus 7 hours.
A US event falls on a different date	A US afternoon or evening release can land on the next day in WIB	Check the time as well as the date. For example, a US company reporting after the market closes in New York usually appears early the next morning in WIB.
The Forecast differs from another site	Forecasts are estimates, and different data providers publish different ones	Nothing is wrong. Small differences in forecasts between sites are normal. The Actual comes from the official release.
The Actual or Previous figure differs	The figure was revised after its first release	Some sources show the first published figure and others the revised one, so check which version each source shows.
A dividend date differs	Sites list different dividend dates, such as the cum date or the ex-date	Open the event to see its full timeline. To be eligible, hold the shares through the last trading day before the ex-date. For US cash dividends, the event shows the record, ex and payment dates; for Indonesian dividends, it shows the cum, ex, record and distribution dates.
A date or figure still looks wrong after these checks	There may be a data error	Report it to Pluang Care with a screenshot and your source. Pluang's team corrects wrong data, and the issuer's or exchange's announcement is the source of truth for dates.