Why Is an Event Missing From Event Calendar?
The most common reason is that the stock isn't tradable on Pluang: single-stock events such as earnings and corporate actions appear only for stocks you can trade on Pluang, with IPOs as the exception. If the stock is tradable, check that you're on the right market tab and that your filters and period cover the event's date. The company may also simply not have announced a date yet, or the event type may not be covered yet.
| Symptom / Condition | Possible Cause | Solution |
|---|---|---|
| The stock isn't available to trade on Pluang | Single-stock events appear only for stocks you can trade on Pluang. IPOs are the exception, because the company isn't listed yet | Nothing is wrong. Search for the stock in the Pluang app to check whether it's tradable. |
| You're looking for a merger, name change, unit split, redemption or similar event | Event Calendar doesn't cover these event types yet | Follow the company's or the exchange's announcements for these events. |
| The company is expected to report or pay soon, but there's no row for it | The company hasn't announced a date yet | Check back later. Once a date is announced, the event is added and appears when the calendar next refreshes. |
| A rights issue, warrant or other corporate action isn't shown | Details may not be available for every corporate action | Check the issuer's announcement. If you think the data is wrong or missing, report it to Pluang Care. |
| The event exists, but your list doesn't show it | You're on the other market tab, or a filter such as My Assets, High Impact, event type or corporate-action type, or the period, leaves it out | Switch to the stock's market tab (US Stocks or ID Stocks), clear the filters and set the period to Upcoming (today to 3 months ahead), or a past period for past events. |
| An event you saw before has disappeared | The event was cancelled, or removed after a correction | Nothing to do. Cancelled events are left out, and if you set a reminder for one, that reminder is cancelled too. |
If the issue persists:
Contact Pluang Care via live chat in the Pluang app, email tanya@pluang.com, or call (021) 8063 0065 (Monday to Friday, 09:00–18:00 WIB). Include the stock name, the event and date you expected, your phone model and app version, and a screenshot of what you see.
Related questions:
Q: Which event types does Event Calendar cover?
Economic, Earnings, IPO, Corporate Action and Holiday. Corporate actions for US stocks are cash dividends, stock dividends, stock splits, reverse splits and spin-offs. For Indonesian stocks they are dividends, stock splits, reverse stock splits, bonus shares, RUPS, warrants and rights issues.
Q: Can I see events that have already happened?
Yes. On the Calendar page, choose a past period such as Yesterday, Last week, Last month, or 3, 6 or 12 months ago. You can look back up to 12 months.
Q: Why does an IPO show for a company I can't trade yet?
IPOs are the exception to the tradable-on-Pluang rule, because the company isn't listed yet. Tap View Details on the IPO's detail sheet to open its e-IPO page.
Q: How do I report a missing or wrong event?
Contact Pluang Care with the stock name, the event and the date you expected. Event Calendar uses third-party market-data providers and exchange or issuer data, and Pluang's team corrects wrong data after it is reported.