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Troubleshooting guide

Why Can't I See Event Calendar in the Pluang App?

The most common reason is an older version of the Pluang app. Event Calendar sits on the current Explore page, so update the Pluang app to the latest version from the Google Play Store or App Store, then reopen it. After that, open Explore, tap Discover and choose the Calendar tab, next to Market. You can also open it from the shortcut on the Homepage. Event Calendar is available in the Pluang app on Android and iOS.


Symptom / ConditionPossible CauseSolution
Your Explore page has no Discover or Calendar tabYour app version is older than Event CalendarUpdate the Pluang app from the Google Play Store or App Store, then close and reopen the app.
You can't find Event Calendar anywhere in the appIt sits inside the Explore page, as a sub-tab of DiscoverOpen Explore, tap Discover, then the Calendar tab next to Market. You can also use the shortcut on the Homepage, or tap See all on the Event Calendar module of the US Stocks or Indonesian Stocks Explore overview page.
Your Explore page looks different from the one described hereYou are still on the older Explore page layout. The Calendar tab comes with the current Explore pageUpdate the Pluang app to the latest version, then reopen Explore.
You're looking for Event Calendar on Pluang web tradingEvent Calendar is available in the Pluang appOpen the Pluang app on your Android or iOS phone, then go to Explore, Discover, Calendar.
The What's New card about Event Calendar has disappearedThe card is shown only onceNothing is wrong. Open Event Calendar any time from Explore, Discover, Calendar, or from the shortcut on the Homepage.

If the issue persists:
Contact Pluang Care via live chat in the Pluang app, email tanya@pluang.com, or call (021) 8063 0065 (Monday to Friday, 09:00–18:00 WIB). Include your phone model and app version, and a screenshot of your Explore page.


Related questions:

Q: Does Event Calendar cost anything?
No. Event Calendar is free for all Pluang users. It is informational only: it doesn't move money, place orders or create transactions.

Q: Do I need to log in to see Event Calendar?
No. Without logging in, you can browse Upcoming Events, which then shows market-wide events, and the full Calendar page. You only need to log in to use the My Assets filter or set a reminder with Remind Me.

Q: Which markets does Event Calendar cover?
US stocks and Indonesian stocks, in one place. It shows economic releases, earnings, IPOs, corporate actions and market holidays. It doesn't show events for crypto, gold, mutual funds, futures, options or commodities.

Q: Is there a setting to switch Event Calendar on?
No. There is nothing to enable. With an up-to-date app, the Calendar tab appears automatically under Explore, Discover.