Cannot access/transact Crypto Futures or Access USDT Margin Wallet
You’re trying to open or view the Crypto Futures or use USDT Margin Wallet feature in the Pluang app, but the menu doesn’t appear, can’t be clicked, or shows an error. This could happen due to account verification issues, system limitations, or temporary technical problems. As a result, you are unable to explore or trade in Crypto Futures and USDT Margin Wallet assets within the app.
✅ Possible Causes:
-
Cause 1: You have not completed their US Stocks verification yet
🛠️ Step-by-Step Solution:
-
Step 1: Please complete the US Stocks verification in Pluang
-
If the issue persists: Contact Pluang Care (tanya@pluang.com)