Why Is My Commodities Position at a Loss Right After I Opened It?
This is normal. A new position starts slightly behind because of the spread, the gap between the buy and sell price, which is already built into the price you see. You also pay a small JFX & KBI fee plus VAT when you open, about US$0.11 on 1 lot. The price must move in your favour to cover them.
| Symptom / Condition | Possible Cause | Solution |
|---|---|---|
| Your position shows a small loss the moment it opens | The spread: you open at the buy price, but a Long is valued at the sell price (for a Short, the other way round). The spread is already in the price and isn't charged separately | Nothing is wrong. The price needs to move in your favour by more than the spread before the position shows a profit. |
| Your balance dropped by more than the position's loss | Opening fees: a JFX & KBI fee of US$0.10 per lot, capped at US$1 per order, plus 11% VAT: about US$0.11 on 1 lot, and about US$1.11 on an order of 10 lots or more. Pluang currently charges no transaction fee on Commodities (0%) | Check Transaction Fee and Taxes & Third Party Fees on the order page before you confirm. The same fees apply again when you close. |
| Your result looks worse the next morning without a big price move | A swap charge at the daily rollover (05.00 WIB, or 04.00 WIB during US Daylight Saving Time), plus 11% VAT. For gold and silver, the Thursday rollover counts three days | Check the swap entry in Transaction History. A position opened and closed between two rollovers has no swap. |
| The price moved against you straight after opening | Normal market movement, magnified by leverage (up to 100x on gold, 20x on silver, 50x on Brent crude). At 100x, a 1% move in gold equals 100% of the margin used | Keep an eye on your margin level in the app, and keep enough funds in USD Margin (Commodities) to stay clear of the 80% margin call and the 70% second warning. |
If the issue persists:
Contact Pluang Care via live chat in the Pluang app, email tanya@pluang.com, or call (021) 8063 0065 (Monday to Friday, 09:00–18:00 WIB). Include the instrument, the time you opened the position, the number of lots, and a screenshot of the position.
Related questions:
Q: Is an instant loss after opening an error?
No. Every new position starts slightly behind because of the spread, and the small JFX & KBI fee applies too. It's a normal cost of trading, not a fault.
Q: Can I avoid the spread?
No. The spread is part of every buy and sell price. It's already built into the price you see and isn't charged separately.
Q: Does Pluang Plus reduce Commodities fees?
The transaction fee and the JFX & KBI fee are the same for every user, including Pluang Plus members. Pluang currently charges no transaction fee on Commodities (0%), and the JFX & KBI fee is US$0.10 per lot, capped at US$1 per order, plus 11% VAT, on opening and on closing.
Q: How far does the price need to move before I break even?
Far enough to cover the spread and the fees on opening and closing. On 1 lot of gold at an illustrative US$4,300, the fees for a round trip at the same price come to about US$0.22, so gold needs to move about US$0.22 in your favour, plus the spread and any swap.