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FAQ article

Is My Conversation or Account Data Used to Train AI Models?

Pluang Agentic Trading works strictly as a bridge: it connects your Pluang account to whichever AI agent you choose to use — Claude, Gemini, ChatGPT, and others — so that agent can access your account and act on your behalf within the permissions you grant. Pluang does not build or operate the AI model itself, so whether that AI platform uses your conversation or account data to train its models depends entirely on which AI agent you've selected, not on Pluang. That question is governed by the AI provider's own data policy, and each provider handles it differently.


What this depends on:

  • Pluang's role is a bridge only — it does not build, host, or operate the underlying AI model
  • Whether your data trains that model is the AI provider's own decision, and it varies by provider
  • Check the specific platform's own policy for a definitive answer — for example, Anthropic's policy for Claude, Google's for Gemini, or OpenAI's for ChatGPT

What stays the same regardless of which AI agent you connect: Pluang holds ISO/IEC 27001:2022 certification for its information security management, and that protection applies to your account and portfolio data no matter which AI agent is connected. That's a separate matter from any AI provider's model-training policy.


Related questions:

Q: Does Pluang itself train AI models on my data?
No. Pluang doesn't build or operate any AI model — it only connects your account to the AI agent you choose. Whether that agent's underlying model is trained on your data is entirely up to the AI provider, not Pluang.

Q: How do I find out if my chosen AI agent trains on my data?
Check that AI provider's own privacy or data policy directly — for example, Anthropic's policy for Claude, Google's for Gemini, or OpenAI's for ChatGPT. That's the definitive source, since Pluang doesn't set or control that policy.

Q: Does this answer differ depending on which AI agent I connect?
Yes. Claude, Gemini, ChatGPT, and any other agent you connect are run by different companies with their own separate data policies, so check the specific provider you're using.

Q: Does connecting an AI agent change how Pluang protects my account and portfolio data?
No. Pluang's account-level protections, including its ISO/IEC 27001:2022 certification, apply the same way regardless of which AI agent is connected.