Can the AI agent withdraw or transfer funds out of my account?

No — an AI agent connected through Pluang Agentic Trading cannot withdraw or transfer funds out of your Pluang account. The agent's permitted actions are scoped to checking your portfolio and live prices, and placing buy and sell orders for supported assets (currently US Stocks and Crypto) — withdrawing or moving money out of your account sits outside that scope entirely, no matter how the instruction is phrased. This mirrors standard industry practice for API- and agent-driven trading access, where trading permissions and withdrawal permissions are always issued as two separate grants, and withdrawal is typically excluded from the connection altogether or gated behind extra in-app verification (PIN, OTP, or 2FA) that Pluang controls directly rather than something an external agent connection can trigger. This reflects the safety design Pluang intends for Agentic Trading's permission model — the expected, standard approach as the feature moves toward its finalized, publicly launched permission scopes, though the exact scopes are still being confirmed.

Why this boundary exists, and how it lines up with how Pluang already treats withdrawals manually:

• Two separate permission tiers. Checking balances/prices and placing trades is one tier; moving funds out of the platform entirely is a distinct, higher-risk tier that Pluang Agentic Trading never grants to the agent, regardless of configuration.
• In-app verification the agent can't reach. Pluang already layers verification for sensitive account actions manually — PIN/biometrics, then 2FA/Authenticator for higher-risk changes. Withdrawal requests go through this account-side verification, not through whatever channel initiated the request, and an external agent connection has no path to complete that verification on your behalf.
• Applies regardless of instruction. Even if you explicitly ask the agent to "withdraw" or "send my balance to my bank," the connection itself has no withdrawal function to call — the request cannot go through, not because the agent refuses, but because that capability simply isn't part of what's connected.

For the full breakdown of what is and isn't inside the agent's reach, see "Is Agentic Trading on Pluang safe?" For a general overview of how Pluang Agentic Trading's safety and access model works, see "How does Pluang control what an AI agent can access or do in my account?"

Related questions:

Q: What can the AI agent actually do with my money, if not withdraw it?
It can place buy and sell orders for supported assets — currently US Stocks and Crypto — using funds already inside your Pluang account. That's placing trades within the platform, not moving cash out of it. Checking your wallet balance and holdings is also permitted. None of these actions result in funds leaving your Pluang account or reaching an external bank account, e-wallet, or crypto address.

Q: Could a compromised AI agent connection be used to drain my account?
Even if an agent connection were compromised, its permitted actions don't include withdrawal or transfer-out, so that specific attack path is expected to be closed by design — this is the exact scenario the "no withdrawal" boundary is meant to prevent. Treat agent access with the same caution as any other account credential regardless.

Q: Does excluding withdrawal mean my account is completely safe from unauthorized trades?
Not entirely — excluding withdrawal closes one specific risk (funds leaving your account), but an agent could still place a buy or sell order you didn't intend, which is a separate risk tied to trade-confirmation mechanics rather than this withdrawal boundary. This FAQ addresses only whether funds can leave your account, not whether every trade instruction carries zero risk.

Q: Is this withdrawal restriction something I can turn on or off myself?
No — it isn't a toggle or setting you configure per session. It's a structural boundary in what the agent connection is permitted to do at all, not a preference. You can't grant an AI agent withdrawal ability even if you wanted to; that action stays confined to manual, in-app flows with their existing verification steps.

Q: If I want to move funds out after the agent places a trade for me, how do I do that?
You'd withdraw the same way you always have — manually, inside the Pluang app, through the standard Cashout flow with its existing PIN/OTP/2FA verification. The agent connection has no role in that process; it can tell you your balance, but completing an actual withdrawal always happens directly between you and the app.