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FAQ article

How Do I Revoke an AI Agent's Access to My Pluang Account?

You can revoke an AI agent's access to your Pluang account at any time, and the revocation takes effect immediately. The moment you cut the connection, the agent permanently loses the ability to read any of your account data — portfolio holdings, wallet balances, transaction history — and can no longer place, modify, or cancel any trade on US Stocks or Crypto on your behalf. Revoking access is a permission-layer action only: it does not touch your existing holdings, positions, or account balance in any way. Whatever assets, cash, or open positions you held before disconnecting the agent remain exactly as they were — nothing is sold, closed, or moved as a side effect of the revocation itself.


What revoking access does:

  • Immediately removes the agent's ability to read portfolio, balance, and price data
  • Immediately removes the agent's ability to place, modify, or cancel trades on US Stocks or Crypto
  • Does not sell, close, or move any of your existing holdings or account balance
  • Does not automatically close open positions or cancel pending orders placed before disconnection

You can do this from your Pluang account or security settings, under an AI agent / connected apps management option.


Related questions:

Q: Will revoking access sell my open positions or cancel pending orders?
No — revoking access only removes the agent's permission to read your account or place new trades. Positions and orders that already exist stay exactly as they are and continue to be managed under Pluang's normal rules.

Q: Do I need to change my password or PIN after revoking agent access?
If you ever suspect the connection was compromised, contact Pluang Care so they can help secure your account, and consider updating your password or PIN as an extra precaution.

Q: Can I reconnect an AI agent after revoking access?
Revoking access ends only that specific connection — it doesn't permanently block you from using an AI agent again. Reconnecting would go through the same setup process used originally.

Q: What permissions does an AI agent have before I revoke them?
A connected AI agent operates within a defined permission scope controlled by Pluang, not with unrestricted account access. Revoking access removes all of these permissions at once.