Who Is Responsible If the AI Agent Makes an Incorrect Trade?

"An incorrect trade" can mean two very different things, and they're treated differently. Every trade the agent places runs under your account, using the specific permissions you granted it. If the agent does exactly what you instructed but the trade itself performs badly — price moves against you, a strategy underperforms — that is ordinary investment risk, no different from a manual trade going wrong, and does not point to any fault in the agent connection. If the agent instead misinterprets your instruction or executes something you did not actually intend, that is a genuine misexecution — raise it with Pluang support for case-by-case review. Pluang's formal liability policy for these cases hasn't been published yet.

Two scenarios, two responses:

• Agent followed your instruction correctly, trade lost money → ordinary investment risk, not an agent error
• Agent misread your instruction or acted without your intent → genuine misexecution, raise it through support for case-by-case review (formal liability policy not yet published)
• Either way, the trade is placed under your account, using the permissions you set up
• You can set per-transaction and daily trading limits in advance to cap potential downside from either scenario

Related questions:

Q: Is a losing trade placed by my AI agent treated as an error?
Not on its own — a correctly-executed trade that simply loses money is normal investment risk, the same as any manual trade that doesn't work out.

Q: What should I do if I think the AI agent executed a trade I didn't intend?
Raise it through Pluang's support channel as soon as you notice it — this is treated as a genuine misexecution, not ordinary risk.

Q: Can I limit how much my AI agent is allowed to trade to reduce this risk?
Yes — you can set per-transaction and daily trading limits before connecting the agent to cap how much a single mistake can affect your account.

Q: Does Pluang guarantee compensation if my AI agent's trade loses money?
No — Pluang does not promise guaranteed remediation for trades that lose value, whether placed manually or through an AI agent.