What Is the Pluang Transaction History Report?
The Pluang Transaction History Report is a document listing the transactions you have made on Pluang during a period you choose. It includes every transaction that has reached a final status, whether successful, failed, cancelled or rejected, but not pending ones. To get it, open Account in the Pluang app, tap Reports, then Transaction History Report, choose the period, and tap Send to Email. The report is sent to your registered email address.
- What it lists: Every transaction with a final status: successful, failed, cancelled or rejected.
- Not included: Pending transactions.
- Period: You choose the period, or enter the dates manually.
- Where to get it: Account → Reports → Transaction History Report in the Pluang app. Step-by-step guide: "Panduan Mengunduh Laporan Riwayat Transaksi".
- Delivery: Sent to your registered email address. If it has not arrived within 1 hour, contact Pluang Care at tanya@pluang.com.
- Limit: Up to 10 reports per day.
Related questions:
Q: How is the report different from the Transaction History page in the app?
The Transaction History page in the app shows only the last 6 months. The Transaction History Report covers the period you choose, so use it to see transactions older than 6 months.
Q: How is the Transaction History Report different from the Tax Report?
The Transaction History Report lists your individual transactions for a period you choose. The Tax Report summarises one calendar year for tax filing, with your year-end holdings and your profit, loss or tax collected.
Q: How many Transaction History Reports can I download?
Up to 10 per day. Once you reach the limit, wait 24 hours before requesting a new report.
Q: What should I do if the report does not arrive?
The report is sent to your registered email address. If you have not received it within 1 hour, contact Pluang Care at tanya@pluang.com.