Frequently asked questions on New Device Verification

How to Verify New Device

Receiving the “Maximum Liveness Check Limit Reached” Notification

Unable to Send Crypto / Reset PIN / Forgot PIN / Withdraw Funds on a New Device

What happens if I don't verify my new device?

What happens if I get a notification “reached maximum liveness check limit”?

What happens if I fail to verify a new device?

Can I immediately withdraw funds/send crypto/reset PIN/forgot PIN after completing this verification?

Is there a limit to the number of devices that can be verified?

Do I need to re-verify my old device?

What activities are restricted if I log in from a new, unverified device?

Why is New Device Verification feature implemented?

What is the New Device Verification feature on Pluang?