Cannot access/transact Mutual Fund
🔍Description: You’re trying to view or access the Mutual Fund feature in the Pluang app, but the section doesn’t appear, is unclickable, or shows an error message. This may occur due to incomplete user verification (KYC), system restrictions, or temporary technical issues. As a result, you’re unable to browse available funds, make subscriptions, or monitor your mutual fund portfolio.
✅ Possible Causes:
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Cause 1: You have not completed their MF Verification yet
🛠️ Step-by-Step Solution:
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Step 1: You must complete Mutual Fund verification in Pluang
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If the issue persists: Contact Pluang Care (tanya@pluang.com)
📌 Related FAQs:
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Data yang diperlukan saat verifikasi tambahan Reksa Dana
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Waktu verifikasi tambahan Reksa Dana
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Hal yang perlu diperhatikan saat verifikasi tambahan reksa dana
🔗 Scribe Guide (if applicable): https://scribehow.com/shared/Mutual_Fund_Verification__QMygZxglS42whSGsL1-ecQ?referrer=documents