Where Do Mutual Fund Sale Proceeds Go on Pluang?

Mutual fund sale proceeds on Pluang go only to the bank account you registered as your mutual fund bank in the Pluang app. If you have not chosen a mutual fund bank beforehand, the proceeds are automatically transferred to your main mutual fund bank account shown in the app. The account must be in your own name: an active bank account in your own name is one of the requirements of Indonesian Asset Verification, which you complete before you can invest in mutual funds. The proceeds arrive within a maximum of 7 business days of the investment manager receiving your sell order, in line with OJK regulation 23/POJK.04/2016 Article 24. If the bank receiving your proceeds is different from the bank that holds the mutual fund, your bank deducts an estimated transfer fee of Rp2,500 to Rp30,000 per transaction, so the amount you receive can be lower than your sale amount.

How the destination account is decided

• Mutual fund bank chosen: the proceeds go to the bank account you registered as your mutual fund bank.
• No mutual fund bank chosen: the proceeds go automatically to your main mutual fund bank account shown in the Pluang app.
• Choosing at the time of sale: on the "Tinjau Order" (Review Order) page, you choose which of your registered banks receives the proceeds.
• Account holder: the account must be in your own name. This applies to Indonesian citizens and foreign nationals alike.
• Adding a bank: follow the guide "Menambahkan Bank untuk Pencairan Reksa Dana".

Timing and fees

• Sale before 13:00 WIB on an exchange day: gets that day's NAV (NAB) and is verified by the investment manager on the next business day.
• Sale at or after 13:00 WIB, or on a non-exchange day: gets the next exchange day's NAV, and verification takes 2 exchange days.
• Transfer to your bank account: a maximum of 7 business days.
• Transfer fee: an estimated Rp2,500 to Rp30,000 per transaction, charged by the bank if your receiving bank is different from the bank that holds the mutual fund (bank penampung).
• Final amount: the amount shown when you create the sale is based on the previous exchange day's NAV, while your sale is calculated at the final NAV listed after your transaction has been verified.
• Step-by-step guide for selling: "Cara Menjual Reksa Dana".

Related questions:

Q: Can I send my mutual fund proceeds to someone else's bank account?
No. Mutual fund sale proceeds can only be transferred to a bank account registered in your Pluang app as your mutual fund bank, and that account must be in your own name. During Indonesian Asset Verification, the name on the bank account you submit must exactly match the name registered on your Pluang account, and a mismatch leads to rejection. An account belonging to a family member or friend therefore cannot receive your proceeds.

Q: Where do mutual fund sale proceeds go if I haven't chosen a mutual fund bank?
Your proceeds are transferred automatically to your main mutual fund bank account, the one shown in the Pluang app. You do not need to take any extra step for the transfer to happen. If you want the proceeds to go to a different bank account in your own name, register it first using the guide "Menambahkan Bank untuk Pencairan Reksa Dana", and do this before you sell.

Q: Do mutual fund sale proceeds go to my Pluang balance?
No. Mutual fund sale proceeds do not go to a balance in the Pluang app. They are sent to the bank account registered as your mutual fund bank, or to your main mutual fund bank account if you have not chosen one. The account must be in your own name.

Q: How do I register a bank account to receive mutual fund sale proceeds?
Open the Pluang app, tap "Akun" (Account) and scroll to "Rekening Bank" (Bank Account). Choose the bank account in your own name that you want to use for mutual fund payouts, check its details, then tap "Daftarkan untuk Reksa Dana" (Register for Mutual Funds) and wait for your request to be processed. The full guide is "Menambahkan Bank untuk Pencairan Reksa Dana". Do this before you sell, because you choose the receiving bank on the "Tinjau Order" page when you sell.

Q: How long does it take for the proceeds to reach my bank account?
A maximum of 7 business days from when the investment manager receives your sell order, in line with OJK regulation 23/POJK.04/2016 Article 24. Business days exclude Saturdays, Sundays, national holidays and Cuti Bersama. Before the transfer, the investment manager verifies your sale: on the next business day for sales before 13:00 WIB, or within 2 exchange days for sales at or after 13:00 WIB.