How Long Does a Mutual Fund Purchase Take on Pluang?
A mutual fund purchase on Pluang takes one exchange day to complete if your payment is confirmed before 13:00 WIB, and up to 2 exchange days if it is confirmed at or after 13:00 WIB. With payment confirmed before 13:00 WIB on an exchange day, the purchase is processed that same day, gets that day's NAV (Net Asset Value, or NAB), and your units are added on the next exchange day. With payment confirmed at or after 13:00 WIB, the purchase is processed on the next exchange day at that day's NAV, and your units are added within 2 exchange days. The NAV is updated at the end of each exchange day, between 21:00 and 24:00 WIB. Exchange days are Monday to Friday, excluding national holidays and Cuti Bersama, so a purchase on Friday after 13:00 WIB gets Monday's NAV and is completed on Tuesday.
Purchases before 13:00 WIB
- Processed on the same day, with the same day's NAV.
- The NAV is updated at the end of that day, between 21:00 and 24:00 WIB.
- Units are added once the transaction is completed, on the next exchange day.
- A purchase on Friday before 13:00 WIB gets Friday's NAV, updated on Friday evening, and is completed on Monday, the next exchange day.
Purchases at or after 13:00 WIB
- Processed on the next exchange day, with that day's NAV.
- The NAV used is the one updated between 21:00 and 24:00 WIB on that next exchange day.
- Units are added once the transaction is completed, within 2 exchange days.
- A purchase on Friday after 13:00 WIB gets Monday's NAV, updated on Monday evening, and is completed on Tuesday.
About the NAV you see
- The NAV shown in the app when you buy is the previous exchange day's NAV, not the NAV you will get.
- Once your payment is confirmed, the NAV in your transaction details is still the previous exchange day's NAV.
- Your final NAV is the one listed after your purchase has been verified.
- Step-by-step guide: "Langkah-langkah pembelian Reksa Dana di Pluang".
Related questions:
Q: Why haven't my mutual fund units appeared yet?
Your mutual fund units are added only after your purchase is completed: on the next exchange day if your payment was confirmed before 13:00 WIB, or within 2 exchange days if it was confirmed at or after 13:00 WIB. Weekends, national holidays and Cuti Bersama are not exchange days, so they are not counted. Until then, the purchase appears under Transaction in Progress in the Your Position section of the mutual fund asset. If these time frames have passed, see the article "Why Is My Mutual Fund Purchase Taking So Long After I Paid?".
Q: How long does a mutual fund purchase take if I pay on a weekend or holiday?
Longer than on an exchange day. A purchase made on a Saturday, Sunday, national holiday or Cuti Bersama day is processed on the next exchange day and gets that day's NAV, the same way as a purchase after the 13:00 WIB cut-off. Because the NAV date moves to the next exchange day, the date your units are added moves with it. You can still place the purchase at any time, since Pluang has no time limit on mutual fund transactions.
Q: Why is the NAV in my transaction details not my final NAV?
When your payment is confirmed, the NAV in your transaction details is still the previous exchange day's NAV, because the NAV for your purchase is only updated between 21:00 and 24:00 WIB on your NAV date. Mutual funds are priced once a day, at the end of the day. Your final NAV is the one listed after your purchase has been verified, and your number of units follows that final NAV.
Q: What do I need before I can buy mutual funds on Pluang?
You need to complete Indonesian Asset Verification under Account → Identity Verification → Indonesian Asset Verification, which takes 1–2 business days and is required for both Indonesian citizens and foreign nationals. For payment, GoPay and Virtual Account are available for transactions below Rp100,000,000, and Bank Transfer for transactions of Rp100,000,000 and above. The step-by-step guide is "Langkah-langkah pembelian Reksa Dana di Pluang".