What's the Difference Between Crypto Send and Cashout on Pluang?
Crypto Send and Cashout on Pluang do two fundamentally different things: Crypto Send transfers the crypto asset itself to another wallet or Pluang user and never touches your bank account, while Cashout withdraws IDR to your registered bank account and only works after you have already sold your crypto for IDR. In other words, one moves coins and the other moves cash. If you want to hand actual BTC or ETH to another wallet, that is Crypto Send. If you want money in your bank account, you first sell the crypto so the proceeds land in your IDR Crypto Funding balance (Saldo Crypto IDR), then use Cashout to withdraw that balance to your own registered bank account. Crypto assets cannot be sent straight to a bank without selling first, and Crypto Send cannot deliver IDR — so the right choice depends entirely on whether you want the coin or the cash.
| Crypto Send | Cashout | |
|---|---|---|
| What moves | The crypto asset itself (e.g. BTC, ETH) | IDR to your registered bank account |
| Destination | Another Pluang user or an external wallet address | Your own registered bank account only |
| Requires selling first? | No — sends the asset as-is | Yes — crypto must be sold first; proceeds go to your IDR Crypto Funding balance, then withdrawn |
| Typical fee | Free to Pluang users; network fee + VAT to external wallets | Free for the 1st withdrawal per calendar month; Rp4,995 (incl. 11% VAT) from the 2nd onward |
- Crypto Send keeps the asset as crypto. It moves the coin itself — the same BTC or ETH you hold — to another wallet or a fellow Pluang user, so what arrives at the other end is crypto, not cash.
- Cashout only ever moves IDR. It withdraws rupiah to your registered bank account, so it cannot deliver crypto and cannot send to anyone else's account — only your own bank account is a valid destination.
- Cashout needs a sale first. Because your bank account holds rupiah, not crypto, you must sell the crypto to IDR before you can cash out. The proceeds sit in your IDR Crypto Funding balance, and Cashout withdraws from there.
- The fee structures are different. Crypto Send is free to Pluang users but carries a network fee plus VAT for external wallets; Cashout gives you one free withdrawal per calendar month, then charges Rp4,995 (including 11% VAT) from the second onward.
- You cannot skip the sell step. Crypto assets can never be withdrawn directly to a bank — there is no path that turns a coin into a bank deposit without a sale in between.
- Pick based on the outcome you want. Want to move actual crypto to another wallet or person? Use Crypto Send. Want rupiah in your bank? Sell first, then Cashout.
Related questions:
Q: Can I cash out crypto directly to my bank account without selling it first?
No — crypto assets cannot be withdrawn directly to a bank account. Your bank holds rupiah, not coins, so you must first sell the crypto to IDR. The sale proceeds land in your IDR Crypto Funding balance, and only then can you use Cashout to send that rupiah to your registered bank account. There is no shortcut that skips the sell step.
Q: Can I send crypto to my own bank account using Crypto Send?
No — Crypto Send only transfers crypto assets to another wallet or a fellow Pluang user; it never sends to a bank account. A bank account cannot receive coins, so if your goal is money in the bank, Crypto Send is the wrong tool. Sell the crypto to IDR first, then use Cashout to withdraw the rupiah to your bank.
Q: Which one should I use if I want IDR in my bank account?
Use Cashout, but only after selling your crypto. First sell the asset so the proceeds arrive in your IDR Crypto Funding balance, then Cashout withdraws that balance to your registered bank account. Crypto Send will not get you IDR — it moves the coin itself to another wallet or Pluang user, not cash to your bank.
Q: Do Crypto Send and Cashout have the same fee?
No — they are priced differently. Crypto Send is free when sending to another Pluang user, but an external wallet send carries a network fee plus VAT. Cashout gives you one free withdrawal per calendar month, after which each withdrawal costs Rp4,995 including 11% VAT. Check each feature's own fee details, since they do not share a structure.
Q: Where does the money go after I sell crypto but before I cash out?
It sits in your IDR Crypto Funding balance (Saldo Crypto IDR). Selling crypto converts it to rupiah held in that balance, which is a holding step, not a bank transfer. To actually get the money into your bank, you then run Cashout from that IDR balance to your registered bank account — the sale and the withdrawal are two separate actions.