What's the Difference Between Crypto Send and Cashout on Pluang?
Crypto Send and Cashout on Pluang do two fundamentally different things: Crypto Send transfers the crypto asset itself to another wallet or Pluang user and never touches your bank account, while Cashout withdraws IDR to your registered bank account and only works after you have already sold your crypto for IDR. In other words, one moves coins and the other moves cash. To hand actual BTC or ETH to another wallet, use Crypto Send. To get money in your bank, first sell the crypto so the proceeds land in your IDR Crypto Funding balance, then use Cashout to withdraw that balance to your own registered bank account.
| Crypto Send | Cashout | |
|---|---|---|
| What moves | The crypto asset itself (e.g. BTC, ETH) | IDR to your registered bank account |
| Destination | Another Pluang user or an external wallet address | Your own registered bank account only |
| Requires selling first? | No — sends the asset as-is | Yes — crypto must be sold first; proceeds go to your IDR Crypto Funding balance, then withdrawn |
| Typical fee | Free to Pluang users; network fee + VAT to external wallets | Free for the 1st withdrawal per calendar month; Rp4,995 (incl. 11% VAT) from the 2nd onward |
Related questions:
Q: Can I cash out crypto directly to my bank account without selling it first?
No — crypto assets cannot be withdrawn directly to a bank account. You must first sell the crypto to IDR; the proceeds land in your IDR Crypto Funding balance, and only then can Cashout send that rupiah to your registered bank account.
Q: Can I send crypto to my own bank account using Crypto Send?
No — Crypto Send only transfers crypto assets to another wallet or a fellow Pluang user, never to a bank account. If your goal is money in the bank, sell the crypto to IDR first, then use Cashout.
Q: Which one should I use if I want IDR in my bank account?
Use Cashout, but only after selling your crypto. Sell the asset so the proceeds arrive in your IDR Crypto Funding balance, then Cashout withdraws that balance to your bank. Crypto Send moves the coin itself, not cash.
Q: Do Crypto Send and Cashout have the same fee?
No — they are priced differently. Crypto Send is free to Pluang users but an external wallet send carries a network fee plus VAT. Cashout gives one free withdrawal per calendar month, then Rp4,995 including 11% VAT from the second onward.
Q: Where does the money go after I sell crypto but before I cash out?
It sits in your IDR Crypto Funding balance. Selling converts crypto to rupiah held in that balance — a holding step, not a bank transfer. To get the money into your bank, run Cashout from that IDR balance to your registered bank account.