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FAQ article

What Networks Are Supported for Sending Crypto on Pluang?

The network supported for sending a given coin on Pluang is shown on that coin's send screen in the app, and you must send using exactly that network. Sending crypto over an unsupported or mismatched network is one of the most common causes of permanently lost funds, because on-chain transfers cannot be reversed once broadcast. The correct network is asset-specific: the same ticker — USDT is the classic example — can exist on several separate blockchains such as Ethereum (ERC-20), BNB Smart Chain (BEP-20), TRON (TRC-20), Solana, and Polygon, and each is a distinct network even though the coin name looks identical. Before you confirm a send, open the send screen for that specific asset, confirm the network listed there, and make sure the recipient's address is on the same network. The send screen also shows the current network fee at the time of your transaction, so you can review both the network and the cost before committing.


  • The network you send on must match the recipient's address. A wallet address is only valid on the network it was issued for. If you send on a network the destination address doesn't support, the funds can leave your account and never arrive.
  • Read the send screen fresh each time. Network support is asset-specific and can differ from coin to coin. Confirm the exact network in the app for the asset you're sending — don't rely on memory, a screenshot, or a previous send of a different coin.
  • Common multi-network coins. Stablecoins and large-cap tokens frequently live on multiple chains. USDT and USDC in particular exist on Ethereum, TRON, BNB Smart Chain, Solana, and more, so the coin name alone is never enough — the chain has to match on both sides.
  • Some coins also need a memo or destination tag. Assets such as XRP require an extra identifier alongside the address; sending without it, or with the wrong one, can misroute the transfer. Check the send screen for whether a memo/tag is required.
  • Wrong-network sends generally cannot be recovered. On-chain transfers are irreversible once broadcast, so a send over the wrong network usually cannot be undone. If a mistake happens, contact Pluang Care right away with the transaction details — recovery is not guaranteed and may not be possible.
  • The current fee shows on the send screen. Alongside the supported network, the app displays the live network fee for your asset at transaction time, so verifying the network and reviewing the cost happen in the same place, right before you confirm.

Related questions:

Q: What happens if I send crypto through an unsupported network?
The funds are almost always lost permanently. Blockchain transfers are irreversible once broadcast, so if the network doesn't match the destination address, the crypto leaves your account but never arrives, and there is no reliable way to reverse it from Pluang's side. Always confirm the network on the send screen and match it to the recipient's address before you confirm the transaction.

Q: Where do I check which network to use for a coin?
On the send screen inside the Pluang app, for the specific coin you're sending. Select the asset, open its send screen, and the app shows the supported network (and a memo or destination tag if that coin needs one) along with the current network fee. Confirming the network there — right before you submit — is the single best way to avoid a permanent loss.

Q: Can the same coin exist on more than one network?
Yes, and this is exactly why matching the network matters. Tokens like USDT and USDC exist on Ethereum (ERC-20), TRON (TRC-20), BNB Smart Chain (BEP-20), Solana, and other chains. Each version travels on its own blockchain, so a USDT sent on TRON cannot arrive at an Ethereum-based address. Always match the network shown in the app to the recipient's address, not just the coin name.

Q: Does the sending fee change depending on the network?
Yes. The network fee reflects the blockchain you're sending over and the conditions on it at that moment, so it fluctuates rather than staying fixed. The send screen shows the current fee for your asset at transaction time, so you see the exact cost for the network you're using before you confirm — this is displayed in the same place you verify the network.

Q: Whose responsibility is it to pick the right network?
Yours, as the sender, because you choose the network and enter the destination address when you submit the transaction. The recipient's job is to give you an address on a network your send supports; your job is to confirm the network on the send screen matches it before confirming. Because the transfer can't be undone, a short double-check on both sides is the cheapest insurance against a permanent loss.