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FAQ article

Are There Any Fees for Sending Crypto on Pluang?

Crypto send fees on Pluang depend entirely on where the crypto is going. Sending crypto to another Pluang user is completely free of charge (effective 15 May 2025) — no network fee and no VAT apply. Sending to an external wallet address outside Pluang carries three components, all deducted automatically from the token you send: a network fee, plus 11% VAT calculated on that network fee, plus a separate 0.11% VAT on the total crypto amount sent. Because network fees rise and fall with real-time blockchain conditions, the exact figure is never fixed in advance — the app always displays the current network fee on the send screen before you confirm, so you can see the full cost first. Receiving crypto into your Pluang account, from any source, is always free. The breakdown below uses assumed figures to show how the three external-send components stack up.


Fee breakdown for external wallet sends:

ComponentExample (sending 1,000 USDT)
Assets sent1,000 USDT
Network fee*10 USDT
VAT on network fee (11%)1.1 USDT
VAT on total assets sent (0.11%)1.1 USDT
Total fees and tax12.2 USDT
Net amount received by recipient987.8 USDT

*This example uses assumed figures — actual network fees vary depending on network conditions at the time of your transaction. Check the app for the current network fee before confirming.

  • Sending to another Pluang user is free. No network fee and no VAT are charged when the recipient is also a Pluang user, so the full amount reaches them.
  • External sends carry three separate charges. A network fee, 11% VAT on that network fee, and a separate 0.11% VAT on the total crypto value sent — all taken from the token you're sending.
  • The network fee is not a Pluang mark-up. It is what the blockchain itself charges to process the transfer, which is why it changes with network conditions rather than staying fixed.
  • The two VAT components are distinct. One (11%) is applied to the network fee, and the other (0.11%) is applied to the full crypto value sent — they are calculated on different bases, not double-counted.
  • The current fee always shows before you confirm. Because network fees fluctuate, the send screen displays the live figure at transaction time so you know the exact total and net amount before committing.
  • Receiving is always free. Crypto coming into your Pluang account is never charged, regardless of who sends it or which network it arrives on.

Related questions:

Q: Is sending crypto to another Pluang user really free?
Yes. Sending crypto to another Pluang user carries no network fee and no VAT, so the recipient receives the full amount. This has been the case since 15 May 2025. Fees only apply when you send to an external wallet address outside Pluang, where a network fee and two VAT components are deducted from the token you send.

Q: Why is VAT charged on both the network fee and the total amount sent?
They are two separate charges applied to two different bases. An 11% VAT is calculated on the network fee itself, while a separate 0.11% VAT is calculated on the total crypto value you send. Because they use different bases, they are not the same tax counted twice — both are deducted from the token you send on an external transfer.

Q: Does the network fee amount stay the same every time?
No. Network fees are set by the blockchain and fluctuate with real-time network conditions such as congestion, so the exact amount can differ from one transaction to the next. Pluang does not fix it in advance — the send screen shows the current network fee for your asset at the moment of your transaction, before you confirm.

Q: Is receiving crypto into Pluang ever charged a fee?
No. Receiving crypto into your Pluang account is always free, no matter who sends it or which supported network it arrives on. Fees only ever apply on the sending side, and only when you send to an external wallet — sending to another Pluang user is free as well.

Q: Where can I see the total fee before I confirm a send?
On the send screen in the Pluang app, right before you confirm. Because network fees vary with blockchain conditions, the app displays the current network fee for your chosen asset at transaction time, so you can review the full cost and the net amount the recipient will receive before committing to the transfer.