Can I Send Crypto Directly to Another Pluang User?

You can send crypto directly to another Pluang user, and it is free of charge — a benefit that has applied since 15 May 2025. This peer-to-peer transfer runs through the same Crypto Send feature you would use for any other send, but because both accounts sit on Pluang, the transfer skips the network fee and VAT that apply when you send to an external wallet on another platform. In practice that makes moving crypto to a friend, family member, or your own second account noticeably cheaper than an on-chain withdrawal. The transfer still goes through Pluang's standard Crypto Send security steps — including Authenticator, which is mandatory for every send regardless of destination.

Good to know:

• Sending to another Pluang user is completely free. There is no network fee and no VAT on a Pluang-to-Pluang transfer, which is what makes it cheaper than sending the same asset to an external wallet.
• It is separate from an external-wallet send. Sending to a wallet address on another platform is an on-chain transfer that carries a network fee plus VAT; a peer transfer avoids those costs because the asset does not leave Pluang.
• It uses the same Crypto Send feature. The peer transfer is handled inside the standard Crypto Send flow, which simply skips the network fee when the destination is another Pluang account.
• Authenticator is still required. Every Crypto Send, including a free transfer to another Pluang user, must be confirmed with Authenticator — this step is never waived.
• Identify the recipient using the app's send flow. When you set up the transfer, the app shows you how to specify who receives it; enter the recipient's details exactly as prompted on screen.
• Double-check the amount and recipient before confirming. Like any Crypto Send, a peer transfer is processed once you confirm, so review the details carefully first.

Related questions:

Q: Does sending to another Pluang user cost anything?
No — it is completely free, with no network fee and no VAT, and has been since 15 May 2025. It is cheaper than sending the same crypto to an external wallet, where an on-chain network fee plus VAT apply, because the asset stays within Pluang's system.

Q: Is sending to a Pluang user the same process as sending to an external wallet?
Both use the same Crypto Send feature, so the starting point is identical. The key difference is cost: a peer transfer skips the network fee and VAT that apply to an external wallet send. You select the asset and amount and confirm the same way.

Q: How do I identify the recipient when sending to another Pluang user?
Use the recipient details shown in the app's Crypto Send flow and follow the on-screen prompts. The app guides you through specifying who receives the crypto, so enter that information exactly as requested and confirm it carefully.

Q: Does sending to a Pluang user still require Authenticator?
Yes — Authenticator is mandatory for every Crypto Send, no matter the destination. A free peer transfer is no exception: you still complete the standard security sequence, including the Authenticator code, before it is processed.

Q: Why is sending to a Pluang user cheaper than sending to an external wallet?
Because a Pluang-to-Pluang transfer stays within Pluang's system, it is not broadcast on-chain, so there is no network fee and no VAT on that fee or the amount. An external wallet send is an on-chain transaction that incurs a network fee plus VAT.