What Is Crypto Send on Pluang?

Crypto Send is Pluang's feature for transferring your crypto asset itself out of your Pluang account — either to another Pluang user or to an external wallet address on a supported network. The key thing to understand is that it moves the actual crypto asset, not an IDR amount: your Bitcoin, USDT, or other coin leaves your account as crypto and arrives at the destination as the same crypto. That's what makes it different from Cashout, which is a separate feature that withdraws Indonesian rupiah to your registered bank account, and only after you've sold crypto to IDR first. With Crypto Send there's no selling and no currency conversion — the coin is simply transferred. Sending to another Pluang user is free, while sending to an external wallet carries a network fee plus applicable VAT. And because every send moves real crypto on a blockchain, Authenticator verification is mandatory for each transaction and cannot be bypassed.

• Two possible destinations. Crypto Send can move your asset to another Pluang user's account, or to an external wallet address on a network that Pluang supports for that coin. Both use the same feature — you choose the destination when you set up the send.
• It moves the asset, not IDR. Crypto Send transfers the crypto itself. Nothing is sold and nothing is converted to rupiah — the coin that leaves your account is the same coin that arrives at the destination.
• It's not the same as Cashout. Cashout is a distinct feature that withdraws IDR to your registered bank account, and only works after you've already sold crypto into rupiah. If your goal is to get rupiah into your bank, that's Cashout; if your goal is to move the coin itself, that's Crypto Send.
• Free to Pluang users, priced for external wallets. Sending to another Pluang user is free. Sending to an external wallet carries a network fee plus applicable VAT, since the transfer travels across a public blockchain.
• The network must match the destination. When sending to an external wallet, the network you choose has to match the network the receiving wallet supports for that asset — a mismatch can permanently lose the funds, because on-chain transfers can't be reversed.
• Authenticator is mandatory. Every Crypto Send transaction requires Authenticator verification and it cannot be bypassed, part of the layered security that protects outbound transfers.

Related questions:

Q: Does Crypto Send convert my crypto to IDR?
No. Crypto Send transfers the crypto asset itself — it doesn't sell it or convert it to rupiah. The coin that leaves your Pluang account is the same coin that arrives at the destination, whether that's another Pluang user or an external wallet. If you actually want rupiah in your bank account, that's a different feature called Cashout, which requires selling your crypto to IDR first and then withdrawing the rupiah.

Q: How is Crypto Send different from Cashout?
They do fundamentally different things. Crypto Send moves the crypto asset out of your account, keeping it as crypto, to another Pluang user or an external wallet. Cashout withdraws Indonesian rupiah to your registered bank account, and only works after you've sold crypto into IDR. So Crypto Send is about moving the coin itself; Cashout is about getting rupiah into your bank. Choose based on whether you want the asset or the cash.

Q: Is Crypto Send free?
It depends on the destination. Sending crypto to another Pluang user is free. Sending to an external wallet is not free — it carries a network fee plus applicable VAT, because the transfer has to travel across a public blockchain, which charges its own fee. The exact amount depends on the network and asset you're sending, so check the send screen in the app to see the fee before you confirm.

Q: Can I send any crypto asset available on Pluang?
Crypto Send is available for the coins and networks Pluang supports, rather than for absolutely every asset in every case. When you send to an external wallet, the network you pick also has to match what the receiving wallet supports for that coin. The most reliable way to see what you can send, and on which networks, is to open the send screen in the app for the specific asset you want to move.

Q: Why does Crypto Send require Authenticator?
Because it moves real crypto on a blockchain, and those transfers can't be reversed once broadcast. Authenticator verification is mandatory for every Crypto Send and cannot be bypassed — if it isn't enabled, the feature stays locked. This is one layer of a broader security setup around outbound transfers, alongside the PIN and email OTP checks that also run on each send, all designed to make sure a transfer is genuinely authorized by you.