Pluang System Maintenance – 24 May 2026: What You Need to Know
Pluang will perform scheduled system maintenance on Sunday, 24 May 2026 from 00:00–03:00 WIB (estimated 3 hours). During this window, the Pluang app and web trading platform (trade.pluang.com) will be temporarily unavailable. Your assets, balances, and pending orders remain safe throughout.
Not accessible during maintenance:
- The Pluang mobile app — you will see a "We Are Under Maintenance" screen
- The web trading platform at trade.pluang.com
Still accessible during maintenance:
- All other Pluang web pages (outside the trading platform)
- FAQ and Help Center at faq.pluang.com and help.pluang.com
Your orders: Pending orders are safe and will not be cancelled. The orderbook and crypto exchange continue to operate normally. Existing orders — including Advance Orders — can still execute if market conditions are met. New orders cannot be placed during maintenance.
Deposits and withdrawals: Any pending deposit or withdrawal will be updated and processed once maintenance ends at 03:00 WIB.
After maintenance: All Pluang services return to normal after 03:00 WIB. If you still can't access the app, close and reopen it. For further help, contact Pluang Care at tanya@pluang.com (available 24/7).
Related questions:
Q: Can I still access my Pluang account during maintenance?
No. The Pluang app and trade.pluang.com will be unavailable from 00:00–03:00 WIB. You can still visit faq.pluang.com and help.pluang.com during this time.
Q: Will my pending orders be cancelled during maintenance?
No. Pending orders are safe. Existing orders — including Advance Orders — can still execute during maintenance. New orders cannot be placed until maintenance ends.
Q: What happens to a deposit or withdrawal in progress during maintenance?
Pending deposits and withdrawals will not be lost. They will be updated and processed after maintenance ends at 03:00 WIB.
Q: Are my assets and balance safe during maintenance?
Yes. Your assets and balances are safe throughout the entire maintenance process.
Q: What if I still can't access Pluang after 03:00 WIB?
Close and reopen the Pluang app. If the issue persists, contact Pluang Care at tanya@pluang.com (available 24/7).