How Long Does It Take to Delete My Registered Bank Account in Pluang?
Bank account deletion requests in Pluang are processed within 1–3 business days after all required account details are confirmed complete. Once done, you will receive an email notification at your registered Pluang email address.
Recommended steps before requesting deletion:
- Ensure there are no pending cashout transactions using the bank account
- Note the full bank account number and registered name
- Contact Pluang Care: tanya@pluang.com | in-app live chat | (021) 8063 0065 (Mon–Fri, 09.00–18.00 WIB)
Can I add a new bank account immediately after deletion?
Yes. Once you receive the deletion confirmation email, you can add a new bank account through the Pluang app or Pluang Care.
Can I track the status of my deletion request?
Yes. Contact Pluang Care via live chat or tanya@pluang.com to check the status at any time.