What Are the Verification Requirements to Invest in US Stocks on Pluang?
To invest in US Stocks on Pluang, your account must complete two verification steps: Basic Verification (e-KTP and NPWP required) and US Stock Identity Verification (Global & Yield Asset Verification). Both must be fully approved before you can buy or sell US Stocks. Make sure your USD balance is sufficient before transacting.
Step 1 — Basic Verification
Required for all Pluang accounts. You will need your e-KTP and NPWP. This unlocks access to Crypto and Gold products. If you already use Pluang, this is likely already complete.
Step 2 — Global & Yield Asset Verification (US Stock Identity Verification)
An additional verification step specifically required for US Stocks and other Global & Yield assets. This step also automatically creates your Pluang Commodity Account (required by BAPPEBTI regulations).
Navigation: Account → Identity Verification → Global & Yield Asset Verification
Common reasons you cannot invest in US Stocks:
- Basic Verification not yet completed or pending approval
- US Stock Identity Verification not yet completed or pending approval
- Insufficient USD balance to place a transaction
Why can't I see new US Stocks yet?
If new stocks have been added to Pluang but you can't see them, update your Pluang app to the latest version. New stock listings require an app update to appear in the catalogue.
Related questions:
Q: Do I need NPWP to invest in US Stocks on Pluang?
Yes — NPWP is required as part of Basic Verification, which is a prerequisite for all Pluang investments including US Stocks.
Q: How long does US Stock verification take?
Verification timing varies, but you will receive a notification once your verification is approved. Ensure all submitted documents are clear and accurate to avoid delays.
Q: Can I invest in US Stocks if my Basic Verification is pending?
No — both Basic Verification and US Stock Identity Verification must be fully approved before you can transact.
Q: Why can't I see a US Stock that was recently listed?
Update your Pluang app to the latest version. New US Stock listings are only visible after an app update.