Can I still top up with Bank INA VA on Pluang?
No. Bank INA VA isn't available on Pluang at the moment. Virtual Account top-ups still work from BCA, BRI, and Mandiri, each through that bank's own VA. From any other bank, top up with BCA Direct Transfer (minimum Rp500,000), QRIS, or GoPay. Tap Top Up in the Pluang app to see the methods available to you.
| If your bank is… | Top up this way now | Balance credited |
|---|---|---|
| BCA, BRI, or Mandiri | That bank's own VA (BCA VA, BRI VA, or Mandiri VA) | IDR Crypto Funding |
| Another bank, Rp500,000 or more | BCA Direct Transfer (free) | IDR Cash Wallet |
| Another bank, under Rp500,000 | QRIS or GoPay | IDR Crypto Funding |
- Don't send money to a Bank INA VA number you saved earlier. Start every top-up in the Pluang app and follow the instructions it shows.
- Your existing balance and portfolio aren't affected.
- Permata VA isn't available either. Old Permata VA numbers no longer work.
Related questions:
Q: When will Bank INA VA be available again?
There's no confirmed date. For now, use your own bank's VA if you bank with BCA, BRI, or Mandiri, or use BCA Direct Transfer, QRIS, or GoPay.
Q: I sent money to a Bank INA VA number and it hasn't arrived. What should I do?
Contact Pluang Care with your transfer proof so the team can check it. Don't send the same amount to that number again.
Q: Can I top up less than Rp500,000 from a bank other than BCA, BRI, or Mandiri?
Yes, with QRIS or GoPay. BCA Direct Transfer needs at least Rp500,000.