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FAQ article

Is there a fee for top-up via Virtual Account (VA) on Pluang?

Yes. A Virtual Account top-up costs Rp4,995 if you top up Rp2,000,000 or less, or Rp1,665 if you top up more than Rp2,000,000, including 11% VAT. The fee is the same at every VA bank: BCA, BRI and Mandiri. It is deducted from the amount you transfer, and the rest goes to your IDR Crypto Funding balance.

VA top-up fee

Top-up amountFee11% VATTotal fee
Rp2,000,000 or less¹Rp4,500Rp495Rp4,995
Above Rp2,000,000Rp1,500Rp165Rp1,665

¹ A top-up of exactly Rp2,000,000 pays Rp4,995. The minimum VA top-up is Rp10,000.

Example: amount credited

Top-up amountTotal feeCredited to IDR Crypto Funding
Rp1,000,000Rp4,995Rp995,005
Rp5,000,000Rp1,665Rp4,998,335

See all top-up fees at pluang.com/en/biaya/biaya-lainnya.

Related questions

Q: Is QRIS or GoPay cheaper than a Virtual Account?
It depends on the amount. QRIS costs 0.7% and GoPay 1.5%, each plus 11% VAT, so their fee grows with the amount you top up, while the VA fee is flat.

Q: Is there a way to avoid the VA top-up fee?
Yes. Direct BCA Transfer is free, with a minimum of Rp500,000. It credits IDR Cash Wallet rather than IDR Crypto Funding, so check which balance you need first.

Q: Is the fee charged once per top-up?
Yes. It's charged on each VA top-up transaction, not per day or per month.

Last updated: 26 October 2026