FeesSafety
Pluang+
FAQ article

What are the benefits of being Pluang Plus?

Pluang Plus members get the 24/7 Pluang Priority Service Line (PSL), which is ready to help with any issue or need, with priority live-chat responses. You can reach it from the app through the "Help Center" menu.


How to reach the Priority Service Line (PSL):

  1. Tap the "Profile" button.
  2. In the "Profile" menu, scroll down until you find the "Help Center" menu.
  3. Tap the "Help Center" menu.
  4. Select the "Chat Support" menu.
  5. You will be connected directly to a PSL agent.

You can also email tanya@pluang.com or use the in-app menu.

Other Pluang Plus benefits:

  • Access to Over-the-Counter Foreign Exchange (OTC FX) for IDR, with competitive exchange rates and zero transaction fees.
  • USD Direct Deposit and Withdrawal: top up and withdraw USD directly from and to a USD account, without losing value to exchange-rate differences.
  • USD Yield of 3.38% p.a. on USD balances held (rate as of October 2026).
  • US Stocks trading fee of only 0.2% per US stock transaction.
  • A lower daily Leverage fee of 0.0125% per day (rate as of October 2026).
  • Full access to Expert Signals, including all signal data and research notes.
  • Traders Club with exclusive signals: contact us for more information.
  • Exclusive webinars and gatherings: join a selected trading community to learn trading strategies, guided by experienced traders.
  • No gold storage (maintenance) fee. This fee of 0.01 gram per month applies to Pluang users who have been inactive for 6 months.