Why can't I add more brokers or choose a longer period in Broker Activity on Pluang?

Question

Accepted Answer

Broker Activity on Pluang has two fixed limits: Broker Flow charts at most 7 brokers at a time, and a custom date range can cover at most 1 year and can't start more than 1 year ago. If the chart already has 7 brokers, remove one before you add another, and keep any custom range within the last year.

Symptom / ConditionPossible CauseSolution

A message that you can select up to 7 brokersSeven brokers are already on the chartRemove one broker from the chart, then add the broker you want.
No option to add a broker in Broker FlowThe chart is at its 7-broker limitRemove one broker; you can then add another.
The custom date range is not acceptedThe range is longer than 1 yearShorten the range to 1 year or less.
You can't pick a start date more than a year agoThe period picker reaches back 1 yearChoose a start date within the last year.
Your chosen brokers resetThe chart can return to its default brokers after you leave the tabAdd your brokers again when you return.
Broker Distribution shows only 10 brokers per sideIt always shows the top 10 buyers and sellersOpen Broker Summary on the same tab for the full list.

If the issue persists:If you are within these limits and the chart or date picker still won't update, contact Pluang Care through live chat in the app, email tanya@pluang.com or the call center at (021) 8063 0065 (Monday–Friday, 09:00–18:00 WIB), with the stock code and what you tried to select.
Related questions
Q: Why does Broker Flow already show brokers when I open it?It pre-selects the brokers with the largest net volume over the chosen period, so the chart is useful straight away.
Q: Will my broker selection be saved?Not always. Your selection lasts while you stay on the tab, but the chart can return to its default brokers after you leave.
Q: Can I see more than 10 brokers in Broker Distribution?No, it is fixed at 10 per side. Broker Summary on the same tab lists every broker that traded.
Last updated: 5 November 2026

Symptom / Condition	Possible Cause	Solution
A message that you can select up to 7 brokers	Seven brokers are already on the chart	Remove one broker from the chart, then add the broker you want.
No option to add a broker in Broker Flow	The chart is at its 7-broker limit	Remove one broker; you can then add another.
The custom date range is not accepted	The range is longer than 1 year	Shorten the range to 1 year or less.
You can't pick a start date more than a year ago	The period picker reaches back 1 year	Choose a start date within the last year.
Your chosen brokers reset	The chart can return to its default brokers after you leave the tab	Add your brokers again when you return.
Broker Distribution shows only 10 brokers per side	It always shows the top 10 buyers and sellers	Open Broker Summary on the same tab for the full list.