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Pluang+
Troubleshooting guide

Why can't I see the Broker Activity tab on Pluang?

If you can't see the Broker Activity tab on an Indonesian stock page in the Pluang app, update the app to the latest version, because the tab only appears in newer versions. The tab is also being made available to users gradually, so it may not appear for everyone straight away. Other causes are in the table below.

Symptom / ConditionPossible CauseSolution
No Broker Activity tab on any Indonesian stock pageYour Pluang app is an older versionUpdate the app from the App Store or Google Play, then close and reopen it.
The app is up to date but the tab is still missingThe tab is reaching users graduallyCheck again later; it will appear once it is available on your account.
You're looking on Pluang WebBroker Activity is in the Pluang appOpen the stock in the Pluang app.
No tab on a US stock, crypto or another assetBroker Activity covers Indonesian stocks onlyOpen an Indonesian stock page, including rights and warrants.
Broker data is missing from the Overview tabBroker Summary has moved to the Broker Activity tabTap Broker Activity on the same stock page.
A verification message shows on the tabYou haven't completed verification for Indonesian stocksYou can still view the broker data. Complete verification when you want to trade.

If the issue persists:
If the tab is still missing after you update and check again later, contact Pluang Care through live chat in the app, email tanya@pluang.com or the call center at (021) 8063 0065 (Monday–Friday, 09:00–18:00 WIB), with your app version and the stock you opened.

Related questions

Q: Do I need a Pluang account to see Broker Activity?
No. You can view the Broker Activity tab as a guest. You only need to log in when you want to trade.

Q: Which stocks have the Broker Activity tab?
Indonesian stock pages in the Pluang app, including rights and warrants. US stocks and other assets don't have it.

Q: Where did Broker Summary go?
It moved from the Overview tab to the Broker Activity tab on the same stock page.

Last updated: 5 November 2026