Why is Broker Activity showing no data or zero on Pluang?

Question

Accepted Answer

Broker Activity on Pluang shows a dash or a no-data message when there was no trading on the market board and in the period you chose, so switching to All Market or a longer period usually fixes it. A zero is different: it means trading happened, but none of it went through that type of broker.

Symptom / ConditionPossible CauseSolution

A dash (-) or a no-data messageNo trades on that board in that period, common for Cash and NegoChoose All Market or Regular, or a longer period.
F Buy, F Sell and Net Foreign all show 0No foreign broker traded the stock in that periodNothing to fix: check the domestic figures, or choose another period.
Older dates show no dataHistory for that period isn't available yet for this stockChoose a more recent period.
A broker's line in Broker Flow is flat at zeroThat broker didn't trade the stock in the periodRemove it from the chart and add another broker.
The date shown isn't today, or recent days are missingThe data is updated once a day, and an update can sometimes run lateNothing to fix: check the "Last updated on" date and look again later.
A loading error, with an option to try againA temporary connection or loading problemCheck your internet connection and try again, or reopen the stock page.

If the issue persists:If a module still won't load after you retry and reopen the page, contact Pluang Care through live chat in the app, email tanya@pluang.com or the call center at (021) 8063 0065 (Monday–Friday, 09:00–18:00 WIB), with the stock code, the module and the filters you chose.
Related questions
Q: Why doesn't Broker Activity change during the trading session?It is updated once a day, so the numbers stay the same until the next daily update.
Q: Why do rights and warrants often show no data?They usually trade much less than their parent stock, so many days and boards have no trades to show.
Q: Why does Broker Distribution show fewer than 10 brokers?Fewer than 10 brokers bought or sold the stock in the period, so only the ones that traded appear.
Last updated: 5 November 2026

Symptom / Condition	Possible Cause	Solution
A dash (-) or a no-data message	No trades on that board in that period, common for Cash and Nego	Choose All Market or Regular, or a longer period.
F Buy, F Sell and Net Foreign all show 0	No foreign broker traded the stock in that period	Nothing to fix: check the domestic figures, or choose another period.
Older dates show no data	History for that period isn't available yet for this stock	Choose a more recent period.
A broker's line in Broker Flow is flat at zero	That broker didn't trade the stock in the period	Remove it from the chart and add another broker.
The date shown isn't today, or recent days are missing	The data is updated once a day, and an update can sometimes run late	Nothing to fix: check the "Last updated on" date and look again later.
A loading error, with an option to try again	A temporary connection or loading problem	Check your internet connection and try again, or reopen the stock page.