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FAQ article

Do I Need a Tag When Receiving Coins Other Than XRP?

Not necessarily — on Pluang a Tag is confirmed required for XRP specifically, and whether any other coin needs one depends entirely on the asset and its network, so you should always check the receive screen for that exact coin before sharing your address. A Tag (also called a Memo or Destination Tag on some networks) is a short identifier that tells the receiving platform which account an incoming deposit belongs to when many users share a single pooled deposit address. XRP is the clearest case where it is always required, but the app itself is the authority for every other coin: if the receive screen for a coin displays a Tag or Memo field, the sender must include it; if no such field appears, that coin doesn't use one. Never assume based on another coin or a past transaction — confirm it fresh on the receive screen each time.


  • What a Tag/Memo actually does. Some networks route many users' deposits through one shared address. The Tag or Memo is the extra identifier that maps an incoming transfer to your specific account. Without it, the network can't tell whose deposit it is.
  • XRP is the confirmed always-required case. For XRP, a Tag is needed for both sending and receiving, consistently. Treat it as mandatory every time.
  • Other coins: let the app decide. Networks that commonly use a memo/tag in the wider crypto world include assets on chains like Stellar, Cosmos, and others — but rather than rely on general knowledge, open the receive screen for the specific coin. The presence or absence of the field there is the definitive answer.
  • No field means none needed. If the receive screen for a coin shows only an address and no Tag/Memo field, that coin does not require one — sending a tag anyway is unnecessary.
  • Tag and Memo are the same idea. Different networks label the field differently (Destination Tag, Memo, Note), but the purpose is identical: identifying your account on a shared address.
  • A missing or wrong tag needs care. If a coin requires a tag and the sender omits it or enters the wrong one, the deposit may not be credited automatically and can require manual resolution through Pluang Care — so getting it right up front is far easier than fixing it after.

Related questions:

Q: Is XRP the only coin that requires a Tag on Pluang?
XRP is the coin confirmed to always require one, but it isn't safe to assume it's the only one. Whether any other coin needs a Tag or Memo depends on its network, and the definitive check is the receive screen for that specific asset in the app. If a Tag or Memo field is shown there, it's required for that coin; if not, it isn't. Always verify per coin rather than generalising from XRP.

Q: How do I know if a coin needs a Tag?
Open the receive/deposit screen for that exact coin in the Pluang app. If a Tag, Memo, or Destination Tag field appears alongside the address, the sender must include it. If only an address is shown, no tag is needed. The app is the authoritative source — don't rely on memory, another coin's requirements, or a previous deposit, since requirements are network-specific.

Q: What happens if a coin needs a Tag but the sender doesn't include it?
The deposit may not be credited to your account automatically, because the network can't identify which account on the shared address it belongs to. Resolving it typically requires contacting Pluang Care with the transaction details, and a fix isn't guaranteed. That's why confirming the Tag requirement before sharing your address is far safer than trying to recover an untagged deposit afterward.

Q: Are "Tag" and "Memo" the same thing?
Effectively yes. Both are short identifiers that route an incoming transfer to your specific account on a shared deposit address; networks just use different names — XRP calls it a Destination Tag, while chains like Stellar or Cosmos call it a Memo. Whatever the label, if the receive screen shows the field, it must be filled in correctly by the sender for the deposit to land properly.

Q: Can I reuse the same Tag every time for a coin?
Check the receive screen each time rather than assuming. For coins that use a tag, the value shown is tied to your account, but the safe habit — as with the address and network — is to confirm it fresh in the app before every deposit. This avoids sharing an outdated value and ensures the sender includes exactly what the current receive screen specifies.