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FAQ article

What Is the Limit for Receiving Crypto on Pluang?

There is no daily maximum for receiving crypto into your Pluang account — incoming crypto deposits are not capped by a per-day ceiling the way Crypto Send is. The one hard requirement is KYC: you must have completed identity verification before you can send, receive, or otherwise transact crypto on Pluang at all, so a fully verified account is the real gate, not a deposit limit. This is a deliberate asymmetry between the two flows. Crypto Send carries coin-specific daily maximums (for example, a cap such as 2 BTC per day for that asset), because sending moves value out of the platform; receiving brings value in, so no equivalent daily cap applies. What can still slow a large deposit is the blockchain itself — the network has to confirm the transfer a set number of times before the balance appears — but that is a timing effect, not a limit on how much you may receive.


  • No daily cap on incoming crypto. There is no per-day maximum that specifically limits how much crypto you can receive into your Pluang account, whether the source is another Pluang user or an external wallet.
  • KYC is the real prerequisite. You must complete KYC before any crypto activity — send, receive, or trade — is available. Without it, the crypto flows are locked regardless of amount.
  • Receiving differs from sending. Crypto Send has coin-specific daily maximums (for example, a cap like 2 BTC/day for that coin) because it moves value off-platform. Receiving has no equivalent daily ceiling.
  • Large deposits aren't blocked, but confirmations take time. After a big transfer is broadcast, the network must confirm it the usual number of times before it credits — so a large deposit can take longer to appear even though nothing is capping it.
  • Network and address still govern success. No limit protects you from a wrong-network or wrong-address transfer, which is irreversible. The receive screen shows the correct network and any required memo or tag.
  • The sender may have their own limits. Even though Pluang doesn't cap receiving, the exchange or wallet sending to you may impose its own withdrawal limits, which can affect how much arrives in one transfer.

Related questions:

Q: Is there a maximum amount of crypto I can receive per day?
No. There is no daily maximum that specifically limits incoming crypto deposits into your Pluang account. Receiving is treated differently from sending: because a deposit brings value onto the platform rather than taking it off, no per-day ceiling applies. You can receive multiple deposits in a day. A very large transfer may simply take longer to appear while the blockchain confirms it, but that is a timing effect, not a cap on the amount.

Q: Do I need to complete KYC before I can receive crypto?
Yes. Completing KYC is a prerequisite for all crypto activity on Pluang — sending, receiving, and trading are locked until your identity verification is done. This applies regardless of the deposit size, so even a small incoming transfer requires a fully verified account. If your KYC isn't complete, finish it first; once verified, the crypto receive flow becomes available and you can share your deposit address with a sender.

Q: Does the receive limit differ from the send limit?
Yes, and the difference is deliberate. Crypto Send carries coin-specific daily maximums — for example, a cap such as 2 BTC per day for that asset — because sending moves value off the platform and warrants tighter controls. Receiving brings value in, so no equivalent daily cap applies. The practical implication is that you can generally accept larger inflows than you could send out in a single day for the same coin.

Q: What happens if I try to receive crypto before completing KYC?
You won't be able to transact crypto on Pluang at all until KYC is finished, because verification is a prerequisite for the entire crypto feature set — not just receiving. The receive flow, along with sending and trading, stays locked. The fix is straightforward: complete your identity verification in the app, and once it clears, open the receive screen for the coin you want, confirm the network and any memo or tag, and share your address.

Q: Can a very large deposit still fail even though there's no limit?
It won't fail for exceeding a limit, because there isn't one on receiving. But a deposit can still go wrong for the usual on-chain reasons — a mismatched network, a wrong address, or a missing memo or tag on a coin that needs one. These are irreversible and unrelated to size. Always confirm the network, address, and any tag on the receive screen before the sender broadcasts a large transfer.