What Networks Are Supported for Receiving Crypto on Pluang?
The network supported for receiving a given coin on Pluang is shown on that coin's receive screen in the app, and the sender must use exactly that network. A crypto deposit sent over an unsupported or mismatched network is one of the most common causes of permanently lost funds, because on-chain transfers cannot be reversed once they are broadcast. The correct network is asset-specific: the same ticker — USDT is the classic example — can exist on several separate blockchains such as Ethereum (ERC-20), BNB Smart Chain (BEP-20), TRON (TRC-20), Solana, and Polygon. Before you share your address, open the receive screen for that asset, confirm the network listed there, and pass both the wallet address and the matching network to the sender.
Good to know:
- The sender picks the network. If they select a network different from the one on your Pluang receive screen, the funds can leave their account and never arrive in yours.
- Read the receive screen fresh each time. Network support is asset-specific — confirm it in the app for the exact coin, not from memory or a previous deposit.
- Common multi-network coins. USDT and USDC exist on Ethereum, TRON, BNB Smart Chain, Solana, and more, so the coin name alone is never enough — the chain must match.
- Some coins need a memo/destination tag. Assets such as XRP require an extra identifier; check the receive screen for whether one is needed.
- Confirmations take time. The network must confirm the transfer a set number of times before your balance updates; a short delay is normal.
- Wrong network? Act immediately. Wrong-network deposits generally cannot be recovered — contact Pluang Care right away, though recovery is not guaranteed.
Related questions:
Q: What happens if someone sends me crypto through an unsupported network?
The deposit is almost always lost permanently. Blockchain transfers are irreversible once broadcast, so the funds leave the sender's wallet but never credit yours, and there is no reliable way to reverse it. Always confirm the network before sharing your address.
Q: Where do I check which network to share with a sender?
On the receive screen in the Pluang app for the specific coin. It shows the wallet address plus the network (and a memo/tag if the coin needs one). Share the address and network together.
Q: Can the same coin exist on more than one network?
Yes. Tokens like USDT and USDC exist on Ethereum, TRON, BNB Smart Chain, Solana, and other chains, and each version travels on its own blockchain. Confirm the network in the app matches what the sender is using — not just the coin name.
Q: Whose responsibility is it to pick the right network?
Both should verify it, but the sender makes the final choice when submitting the transaction. Give them the correct network with your address; they select that exact network before confirming.
Q: How long does a crypto deposit take to show up on Pluang?
It depends on the network and congestion. After the transfer is broadcast, the blockchain must confirm it a set number of times before Pluang credits your balance — from minutes to longer on slower chains. A pending deposit is normal.