What networks are supported for receiving crypto on Pluang?
Always have the sender use the same network shown for that asset in the Pluang app — a deposit sent through an unsupported or mismatched network results in permanently lost funds. Check the supported network for your asset directly on the receive screen before sharing your address.
Good to know:
- Network support is asset-specific — always confirm the exact network on the receive screen, not from memory or a previous transaction.
- A deposit sent through the wrong network (e.g. a token that exists on multiple chains) is one of the most common causes of permanently lost crypto — this cannot be reversed once broadcast.
- Share both your wallet address and the correct network with whoever is sending you crypto.
Related questions:
Q: What happens if someone sends me crypto through an unsupported network?
The funds are permanently lost — deposits through the wrong or unsupported network cannot be recovered.
Q: Where can I check which network to share with a sender?
On the receive screen in the Pluang app, before you share your wallet address.
Q: Can the same coin exist on more than one network?
Yes, some tokens support multiple networks — always confirm the network shown in the app matches what the sender is using, not just the coin name.
Q: Whose responsibility is it to pick the right network — mine or the sender's?
Both should confirm it, but ultimately the sender must select the matching network when they submit the transaction.