What Networks Are Supported for Receiving Crypto on Pluang?

The network supported for receiving a given coin on Pluang is shown on that coin's receive screen in the app, and the sender must use exactly that network. A crypto deposit sent over an unsupported or mismatched network is one of the most common causes of permanently lost funds, because on-chain transfers cannot be reversed once they are broadcast. The correct network is asset-specific: the same ticker — USDT is the classic example — can exist on several separate blockchains such as Ethereum (ERC-20), BNB Smart Chain (BEP-20), TRON (TRC-20), Solana, and Polygon, and each of these is a distinct network even though the coin name looks identical. Before you share your address with anyone, open the receive screen for that specific asset, confirm the network listed there, and pass both the wallet address and the matching network to the sender.

• The network is chosen by the sender, not by Pluang. When someone withdraws crypto to you from another wallet or exchange, they select the destination network on their side. If they pick a network that differs from the one shown on your Pluang receive screen, the funds can leave their account and never arrive in yours.
• Read the receive screen fresh each time. Network support is asset-specific and can differ from coin to coin. Confirm the exact network in the app for the asset you're expecting — don't rely on memory, a screenshot, or a previous deposit for a different coin.
• Common multi-network coins. Stablecoins and large-cap tokens frequently live on multiple chains. USDT and USDC in particular exist on Ethereum, TRON, BNB Smart Chain, Solana, and more, so "USDT" alone is never enough — the chain has to match.
• Some coins also need a memo or destination tag. Assets such as XRP require an extra identifier alongside the address; sending without it, or with the wrong one, can misroute the deposit. Check the receive screen for whether a memo/tag is required.
• Confirmations take time. After a transfer is broadcast, the network must confirm it a set number of times before the balance appears in your Pluang account. A busy network or a low sender fee can slow this down — a short delay is normal.
• If the wrong network was used, act immediately. On-chain transfers are irreversible, and wrong-network deposits generally cannot be recovered. Contact Pluang Care right away with the transaction details; recovery is not guaranteed and may not be possible.

Related questions:

Q: What happens if someone sends me crypto through an unsupported network?
The deposit is almost always lost permanently. Blockchain transfers are irreversible once broadcast, so if the sender selects a network Pluang doesn't support for that asset, the funds leave their wallet but never credit yours. There is no reliable way to reverse this from Pluang's side. Always confirm the network on the receive screen before sharing your address, and treat the network as being just as important as the address itself.

Q: Where do I check which network to share with a sender?
On the receive screen inside the Pluang app, for the specific coin you're expecting. Select the asset, open its receive/deposit screen, and the app shows the wallet address together with the network (and a memo or destination tag, if that coin needs one). Share the address and the network together — sending the address alone is the single most common reason deposits go missing.

Q: Can the same coin exist on more than one network?
Yes, and this is exactly why matching the network matters. Tokens like USDT and USDC exist on Ethereum (ERC-20), TRON (TRC-20), BNB Smart Chain (BEP-20), Solana, and other chains. Each version travels on its own blockchain, so a USDT sent on TRON cannot arrive at an Ethereum-based address. Always confirm the network shown in the app matches what the sender is actually using — not just the coin name.

Q: Whose responsibility is it to pick the right network — mine or the sender's?
Both of you should verify it, but the sender makes the final choice when they submit the transaction. Your job is to give them the correct network along with your address; their job is to select that exact network on their platform before confirming. Because the transfer can't be undone, a 30-second double-check on both sides is the cheapest insurance against a permanent loss.

Q: How long does a crypto deposit take to show up on Pluang?
It depends on the network and how congested it is. After the sender broadcasts the transfer, the blockchain has to confirm it a certain number of times before Pluang credits your balance — this can range from a few minutes to longer on slower or busier chains. A pending deposit that hasn't hit the required confirmations yet is normal and does not mean the funds are lost.