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FAQ article

What's the difference between Crypto Receive and Top Up on Pluang?

Crypto Receive brings a crypto asset itself into your Pluang account from another wallet or Pluang user. Top Up adds IDR (fiat currency) into your IDR Cash Wallet via Virtual Account, bank transfer, GoPay, or QRIS — it never involves crypto assets directly.


Crypto ReceiveTop Up
What comes inThe crypto asset itself (e.g. BTC, ETH)IDR (fiat currency)
SourceAnother Pluang user or an external wallet addressVirtual Account, bank transfer, GoPay, or QRIS
Requires a network?Yes — sender and recipient must match networksNo — this is a fiat payment method, not a blockchain transfer
Typical feeAlways freeDepends on the method — VA transfers carry a fee per transaction

Related questions:

Q: Can I use Top Up to add crypto to my account?
No — Top Up only adds IDR to your IDR Cash Wallet; it doesn't bring in crypto assets.

Q: Can I use Crypto Receive to add IDR to my account?
No — Crypto Receive only brings in crypto assets, never IDR directly.

Q: Which one should I use if I want to buy crypto with money from my bank account?
Use Top Up first to fund your IDR Cash Wallet, then buy crypto with that balance — Crypto Receive is for bringing in crypto you already own elsewhere.

Q: Do Crypto Receive and Top Up have the same fee structure?
No — Crypto Receive is always free, while Top Up fees depend on the funding method used.