What Is Crypto Receive on Pluang?

Crypto Receive is Pluang's feature for bringing a crypto asset into your Pluang account — either from another Pluang user or from an external wallet on another platform. It moves the actual coin, such as BTC or ETH, into your holdings; it is not an IDR top-up and does not convert anything to rupiah. Crypto Receive is the counterpart to Crypto Send: Send moves crypto out of your account to an address elsewhere, while Receive brings crypto in from elsewhere. Receiving is always free, regardless of the source, so no network fee, VAT, or platform fee applies to an incoming deposit. To receive, you open the receive screen for the specific coin, which shows your deposit address, the network the sender must use, and a memo or destination tag if that coin requires one, then share those details with the sender.

Good to know:

• It brings in the asset, not IDR: Crypto Receive credits the coin itself (e.g. BTC, ETH) — it doesn't add rupiah or convert the incoming coin to IDR.
• Two sources are supported: another Pluang user's account, or an external wallet on a supported network.
• It's the mirror of Crypto Send: Send pushes crypto out to an address elsewhere; Receive pulls crypto in from an external address or another user.
• Receiving is always free: no network fee, VAT, or platform fee on an incoming deposit — unlike Crypto Send, which carries a network fee plus VAT.
• The receive screen carries everything the sender needs: the deposit address, the required network, and a memo or destination tag where applicable.
• Success depends on matching the network: on-chain transfers are irreversible, so the sender must use exactly the network shown on your receive screen.

Related questions:

Q: Does Crypto Receive convert incoming funds to IDR?
No. It brings in the crypto asset itself — the actual coin — and credits it to your holdings. It doesn't convert the incoming crypto to rupiah or add to your IDR balance. Getting IDR later is a separate step: you'd sell the crypto in-app.

Q: Where do I find the Crypto Receive feature in the app?
On the asset page for the coin you want to receive, look for the Receive option. It opens the receive screen for that specific coin, showing your deposit address, the required network, and a memo or tag if needed. Always open the screen for the exact coin you're expecting.

Q: Is Crypto Receive the same as Crypto Send?
No — they're opposite directions. Send moves crypto out of your account; Receive brings crypto in. They also differ on cost and controls: receiving is always free with no daily cap, while sending carries a network fee plus VAT and coin-specific daily maximums.

Q: Does receiving crypto cost anything?
No. Receiving is always free, whatever the source or amount — no network fee, VAT, or platform fee. Unlike Crypto Send, which carries a network fee plus VAT. Note the sending platform may charge its own withdrawal or network fee on its side.

Q: Do I need Authenticator to receive crypto?
No. Authenticator is required for Crypto Send only, not Crypto Receive. You can view and share your deposit address without it. The sender simply needs your correct address, the matching network, and a memo or tag if the coin requires one.