What happens to my coins when a token is rebranded or migrated on Pluang?
When a token you hold on Pluang is rebranded or migrated, your units of the old token are converted into the new token at the ratio Pluang announces, based on the number of units you hold, so you do not need to swap them yourself. Crypto on Pluang is facilitated by PT Bumi Santosa Cemerlang, a Digital Financial Asset Trader licensed and supervised by Indonesia's Financial Services Authority (OJK). Before the conversion, buying and selling the old token stops at a set time, and receiving the old token into your Pluang wallet is switched off from a set date; a transfer that arrives after that date cannot be processed. Until then you can still send the old token out if you prefer, and the send fee is shown in the app before you confirm. After the conversion, the new token appears in your portfolio under its new name and ticker. Pluang tells holders the dates, times and ratio by email and in-app notification, so the notification for your token is the place to check the details.
What happens at each stage
| Stage | What happens | What you can do |
|---|---|---|
| Announcement | Pluang notifies holders by email and in the app with the dates, times and conversion ratio | Note the dates; nothing is required |
| Trading stops | Buying and selling the old token stops at the announced time | Sell before then if you do not want the new token |
| Receiving switched off | Deposits of the old token into Pluang are no longer accepted | Do not send the old token to Pluang after this date |
| Conversion | Your old units are converted at the announced ratio | Nothing; it happens on your behalf |
| After conversion | The new token shows in your portfolio under its new name and ticker | Trade or hold the new token as usual |
A rebranding is not a delisting. In a delisting the coin leaves Pluang and your remaining balance is either sold or made available to send out. In a rebranding your holding carries over into the new token. Sometimes a token is rebranded on other exchanges but is delisted on Pluang instead, for example when the new token cannot be listed in Indonesia; in that case the delisting rules in your notification apply.
Learn more: what the "Delisted" label means and why coins are delisted on Pluang.
Related questions
Q: Do I need to do anything when my token is rebranded?
Usually not. Pluang converts your units of the old token into the new token at the announced ratio, based on the units you hold. Just avoid sending the old token to Pluang after receiving is switched off, and sell before trading stops if you do not want to hold the new token. The notification for your token gives the exact dates and times.
Q: Why is my number of units different after the migration?
Because the conversion uses a ratio. If the announced ratio is, for example, 1 old token to 10 new tokens, your number of units is multiplied by 10. The ratio changes the unit count, not the value of what you held at that moment, although the price of the new token can move afterwards like any other crypto asset.
Q: What if I send the old token to Pluang after receiving is switched off?
The transfer cannot be processed and may run into problems, because Pluang no longer accepts the old token. Check the date in the notification before you send anything. If you have already sent it, contact Pluang Care with the transaction hash, the network and the date so the case can be checked.
Q: Can I still send the old token to another platform?
Yes, until the time given in the notification, if the token can be sent on Pluang. The send fee is shown in the app before you confirm. Make sure the platform you send to still supports the old token on the same network, because transfers after the stated time cannot be processed.
Last updated: 12 November 2026