What Does the "Non-Tradeable" Label Mean?

The "Non-Tradeable" (Tidak Tradeable) label is applied to coins that arrived in your account through an airdrop or an external deposit but that Pluang does not support for trading. In plain terms, these are coins that were never on Pluang's tradeable asset list — so this is different from a coin that used to be tradeable and later had trading paused or was delisted. Because trading was never offered for them, you cannot buy or sell a "Non-Tradeable" coin on Pluang at any point. The reassuring part is that you are not locked out of the asset: withdrawal to your own personal crypto wallet remains available, so you can still move the coin off Pluang and use it elsewhere if you wish. The label reflects Pluang's current support status rather than a permanent judgment about the coin itself, which means that if Pluang later adds trading support, the status would be updated accordingly. To act on such a coin, use the withdraw/send flow in the app for that asset.

• What it applies to. The label is specific to coins that reach your account via airdrop or external deposit and were never added to Pluang's list of tradeable assets. It is not the result of a pause or a delisting on a coin that was previously supported.
• Buying and selling are not available — ever, for now. Because Pluang never offered trading for these coins, there is no buy or sell action for them on the platform. This is a support gap, not a temporary suspension you can wait out.
• Withdrawal remains open. You can withdraw a "Non-Tradeable" coin to your personal wallet. This is the key reassurance: the asset is not stranded, and you retain the ability to move it off Pluang.
• Status can change. The label reflects the coin's current support status. If Pluang later adds trading support for the asset, its status would be updated to match — the label is not a permanent verdict on the coin.
• Why you might see it. Receiving a coin you can't trade usually traces back to an airdrop or an external deposit of an asset that sits outside Pluang's supported trading list.
• How to act on it. To do something with the coin, open the asset in the app and use the withdraw/send flow, which stays available even though buying and selling do not.

Related questions:

Q: Can I sell a coin labeled "Non-Tradeable"?
No. Pluang does not support trading for these coins at all, so there is no sell action available for them on the platform. This is because the coin was never on Pluang's tradeable list to begin with — it is not a temporary block that will be lifted. The one action that does remain open to you is withdrawing the coin to your personal wallet, which lets you move the asset off Pluang and manage it elsewhere.

Q: How do I get a "Non-Tradeable" coin off my Pluang account?
Withdraw it to a personal crypto wallet. Even though buying and selling are not available for a "Non-Tradeable" coin, the withdrawal path stays open, so you can transfer the asset out of Pluang. Open the coin in the app, look for the withdraw or send option, and follow the on-screen steps. This is the main way to act on the asset while it carries the "Non-Tradeable" label.

Q: What's the difference between "Non-Tradeable" and "Trading Paused"?
"Trading Paused" is a temporary suspension on a coin that Pluang normally supports for trading, and it is meant to be lifted once the reason behind it is resolved. "Non-Tradeable" is not a pause at all — it applies to airdropped or deposited coins that were never added to Pluang's tradeable list, so there is nothing to lift. One is a temporary hold on a supported coin; the other reflects a coin that was never supported for trading.

Q: Why did I receive a coin I can't trade?
This usually happens when a coin reaches your account through an airdrop or an external deposit and that coin sits outside Pluang's supported trading list. The asset still appears in your account so you can see and manage it, but because Pluang never offered trading for it, it carries the "Non-Tradeable" label. You can still withdraw it to a personal wallet, which is the available action for coins in this state.

Q: Will a "Non-Tradeable" coin ever become tradeable?
Possibly. The label reflects the coin's current support status on Pluang, not a permanent decision about the asset. If Pluang later adds trading support for that coin, its status would be updated accordingly and the "Non-Tradeable" label would no longer apply. Until that happens, the coin stays withdrawal-only, so the reliable place to check its current status is the coin's detail view in the app.