Why Is the Margin Call Warning Still Showing After I Added Margin?
The warning stays while your margin level is still above 50%, so the margin you added may not have been enough, or prices may have moved further against you. If the warning is for an Isolated position, add margin to that position, not your Cross balance. Refresh the page, then check your margin level again.
| Symptom / Condition | Possible Cause | Solution |
|---|---|---|
| The warning still shows after you added margin | The margin you added wasn't enough to bring your margin level back below 50%. | Add more USDT to your USDT Margin Account, or reduce your positions, until your margin level is below 50%. |
| The warning cleared, then came back | Prices moved further against your position, and your margin level rose again. | Add more margin or reduce the position. A Stop Loss can also help limit further losses. |
| You added USDT, but the warning on an Isolated position didn't change | Each Isolated position has its own margin ratio. USDT added to your Cross balance doesn't count towards it. | Add margin directly to that Isolated position. |
| Your margin level looks fine, but the warning is still on screen | The page may not have refreshed yet. | Refresh the page and check your margin level again. |
| You can only close or reduce positions | Your margin level is above 75%, the Final Margin Call. Only orders that close or reduce exposure are accepted. | Add margin or reduce positions to bring your margin level down, ideally below 50%. |
If the issue persists:
If your margin level is below 50% after you refresh the page but the warning is still showing, contact Pluang Care via live chat in the app or email tanya@pluang.com with the contract name and a screenshot of your margin level.
Related questions:
Q: What margin level clears the margin call warning?
The Initial Margin Call applies above 50% and the Final Margin Call above 75%. To clear the warning, bring your margin level back below 50%.
Q: Does adding USDT to my USDT Margin Account help an Isolated position?
Not directly. Each Isolated position has its own margin ratio, so add margin to that position itself.
Q: What happens if my margin level reaches 100%?
Your position is liquidated. On Cross margin, your USDT margin balance is reset to 0; on Isolated margin, you lose only the margin allocated to that position. Liquidation cannot be reversed.
Q: Can I still trade during a margin call?
Above 50%, trading is not restricted. Above 75%, only orders that close or reduce your exposure are accepted.