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Salesforce CEO dismisses 'SaaSpocalypse' fears as AI boosts CRM business, shares jump 12%.

Company Fundamentals
27 Aug 2026, 01:47 WIB
CNBC
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Bullish
Salesforce CEO dismisses 'SaaSpocalypse' fears as AI boosts CRM business, shares jump 12%.

Salesforce CEO Marc Benioff rejected concerns about a 'SaaSpocalypse,' stating that AI enhances rather than replaces CRM software. After a strong earnings report and better-than-expected guidance, Salesforce shares rose over 12%. Benioff highlighted that top AI companies rely heavily on Salesforce and Slack, with platform spending up 435% year-over-year. He also emphasized Salesforce's partnership with Anthropic, showcasing AI integration that supports sales tasks without replacing the core CRM platform.

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